Roland Support
Independent Expert Help for Synths, Interfaces & Drum Machines
Roland Support
Independent Help for Roland Instruments & Studio Gear
Roland gear is iconic — from AIRA synths and V-Drums to Rubix interfaces and Boutique modules. But when USB drivers, MIDI routing, or DAW connections go wrong, inspiration can grind to a halt.
I’m Paul from Audio Support. I provide independent troubleshooting for Roland hardware and software, helping creators worldwide fix setup and connectivity issues remotely. Whether you’re struggling with Roland Cloud, driver installation, or getting your TR, MC or Juno hardware talking to your DAW, I’ll get your system running smoothly again.
Official Roland support handles warranty and firmware downloads — I go further by offering real-time remote diagnosis and configuration, ensuring your instruments, interfaces, and software all work together perfectly on macOS or Windows.
Audio Support is an independent service for Roland users and is not affiliated with Roland Corporation.
How Remote Support Works
1. Make an Enquiry
Explain your music technology issues and Paul will confirm if he can help.
2. Book a Session
Select a date and time and make payment via Simplybook.
3. Remotely Connect
Paul will work with you live to answer questions and solve problems.
Recent Problems Solved
Real client’s stories from the case study archive
Preparing for a Studio Hardware Installation
14 December 2025
Client’s Question
What cables do I need to connect my hardware synths to my mixer?
Session Result
Equipment audited, cable inventory confirmed, site visit planned.
Read Full Case Study Report: Preparing for a Studio Hardware InstallationStudio Visit to Repair a Roland EM-10 Keyboard
7 November 2024
Client’s Question
Session Result
Read Full Case Study Report: Studio Visit to Repair a Roland EM-10 Keyboard
Client’s Question
How do I correctly route my guitar, mic, and Loopy Pro iPad output to record the session in Ableton?
Session Result
The complex signal path was successfully implemented, routing all inputs through the Komplete Audio 6 to the iPad and Loopy Pro, then outputting the final looped audio back through the interface and into the Mac/Ableton system for recording.
Read Full Case Study Report: Integrating Loopy Pro iPad Looping into a Complex Ableton Studio Signal PathRecent Reviews
Let’s Get Your System Running Smoothly.
No automated tickets, no waiting queues — just one-to-one help from an experienced music technology specialist. I’ll connect to your system remotely, identify the issue, and guide you through the fix.
More Case Studies
Recent problems solved for real clients.
Preparing for a Studio Hardware Installation
14 December 2025
Client’s Question
What cables do I need to connect my hardware synths to my mixer?
Session Result
Equipment audited, cable inventory confirmed, site visit planned.
Read Full Case Study Report: Preparing for a Studio Hardware InstallationMono Microphone Only in Left Speaker Fix in Logic Pro
14 December 2025
Client’s Question
Why is my mono mic input only coming out of the left speaker in Logic Pro?
Session Result
Mono input successfully centred by changing Logic Pro track format from Stereo to Mono.
Read Full Case Study Report: Mono Microphone Only in Left Speaker Fix in Logic ProManaging Native Instruments Komplete Libraries in Kontakt
12 December 2025
Client’s Question
How do I hide unwanted libraries in the Kontakt side pane?
Session Result
Unused libraries hidden, visual clutter removed.
Read Full Case Study Report: Managing Native Instruments Komplete Libraries in KontaktUsing Professional Studio Microphones with WhatsApp
12 December 2025
Client’s Question
How do I use my Focusrite interface and XLR mic with WhatsApp?
Session Result
WhatsApp Desktop app configured to route audio through Focusrite interface.
Read Full Case Study Report: Using Professional Studio Microphones with WhatsApp