Native Instruments Support
Independent Expert Help for DAW Users
Native Instruments Support
Independent Help for Sample Library Users
Native Instruments Komplete is a world-class plug-in library — but installing and maintaining it can be tricky. Missing samples, slow loading or file-path errors can stop a session cold.
I’m Paul from Audio Support, an independent specialist who helps creators fix Native Instruments plug-in, library and hardware problems remotely.
While Native Instruments’ official support can help with downloads or licences, I go further — remotely diagnosing the wider system factors that affect performance. From external drives to file paths and DAW integration, I look at your whole setup so everything runs smoothly together.
Need help inside your DAW? I also provide support for Logic Pro, Cubase and other music technology with online booking.
Audio Support is an independent service for Native Instruments users and is not affiliated with Native Instruments GmbH.
Recent Problems Solved
Real client’s stories from the case study archive
Client’s Question
Why are my sample libraries missing after a Mac restore?
Session Result
Sample libraries consolidated and system restored.
Read Full Case Study Report: Sample Library Management: A Spitfire & Kontakt Case StudyHow to Repair Kontakt Libraries Stuck in Demo Mode
13 April 2026
Client’s Question
Why are my Kontakt libraries suddenly in demo mode?
Session Result
Kontakt libraries repaired and full versions restored.
Read Full Case Study Report: How to Repair Kontakt Libraries Stuck in Demo ModeHow to Get a Realistic MIDI Piano Sound in Your DAW
19 March 2026
Client’s Question
How to make virtual piano sound more powerful and realistic?
Session Result
Realistic and dynamic MIDI piano performance achieved.
Read Full Case Study Report: How to Get a Realistic MIDI Piano Sound in Your DAWRecent Reviews
Let’s Get Your System Running Smoothly.
No automated tickets, no waiting queues — just one-to-one help from an experienced music technology specialist. I’ll connect to your system remotely, identify the issue, and guide you through the fix.
