live-performance-technical-support

Performance Setup Support for Live Musicians & DJs

When you’re performing live, there’s no margin for error. A controller drop-out, MIDI sync issue, or audio glitch can derail an entire set. Getting your laptop, interface, and software configured correctly is essential to keeping every show seamless and stress-free.

Paul Andrews is a provider of expert music technology support

Audio Support provides practical, one-to-one help for live musicians and DJs who depend on reliable performance rigs. Founded by Paul Andrews, a technician and educator with over 15 years’ experience in music technology, the service offers clear, professional assistance for anyone integrating hardware, software, and controllers in a live environment.

Typical sessions cover configuring Ableton Live or Traktor for stable playback, mapping MIDI controllers, fine-tuning audio routing, and optimising system performance for stage use. Each session is tailored to your exact setup and focused on ensuring everything works smoothly from soundcheck to encore.

Audio Support is an independent service and is not affiliated with Apple, Ableton, Native Instruments, or any other manufacturer.

Client’s Question

How to set custom reverb for each song on a Boss Loop Station?

Session Result

Tempo-synced live vocal effects configured.

Read Full Case Study Report: Custom Live Performance Effects for Hardware Loopers

Client’s Question

How can I increase the memory on my Boss RC-505 Mk2?

Session Result

RC-505 Mk2 memory optimised by consolidating audio stems.

Read Full Case Study Report: Boss RC-505 MKII Memory Fix: Increase Your Loop Station Storage
Marshall MG100HCFX Preset Fix: Stop Random Changes

Client’s Question

Why do my Marshall MG100HCFX amp presets keep changing by themselves?

Session Result

Amplifier preset stability achieved via procedural workaround.

Read Full Case Study Report: Marshall MG100HCFX Preset Fix: Stop Random Changes

No automated tickets, no waiting queues — just one-to-one help from an experienced music technology specialist. I’ll connect to your system remotely, identify the issue, and guide you through the fix.