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Experts in Music Technology

Lessons and Technical Support

London/UK and remote

Audio Support

Audio Support is a small company based in London, UK that provides technical support and tuition for music technology products. It is owned and operated by Head Technician Paul Andrews and has been in operation since 2005.

Recent Work

Configuring PC Audio for Live-Streaming to Youtube

Hi Paul. I have a new Windows laptop and I want to stream to Youtube live. I have my microphone, Focusrite Scarlett audio interface and OBS installed …

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Problems Upgrading to Steinberg Activation Manager – Solved

Last week, I helped a client who had moved his Cubase system from a PC to a new Mac. He needed my help restoring all his Steinberg VST plug-ins. The p…

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Cubase Slow Loading and Freezing on Windows – Solved

Waves plug-ins are causing similar slow loading problems in both Cubase and ProTools. In recent years, Waves have started using a complicated system …

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Featured Work

5 Years of Remote Cubase Support – Jim Stuart

When faced with a blizzard of options and screens Paul’s help has been indispensible… He has never been stumped in the years he has helped me.  Whether he knows the answer immediately or finds it quickly, he has always gotten me going without hassle in any number of situati…

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One Year of Weekly Remote Support: Derrick R Brown

In the following article, Paul from Audio Support details a year of remote support services he provided to his client, Derrick R Brown. During weekly remote sessions, Paul was able to take Derrick from a non-functioning home studio to making his own music in Cubase and releasing it on Tikto…

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Reviews

Audio Support
5.0
Based on 107 reviews
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Terance Rand
Terance Rand
12:55 27 Sep 24
Great time sorted out all my cable balance of the output and all the problems in cubase would recommed if you need help this is all i could wish for
Mark Van den Bergh
Mark Van den Bergh
19:46 26 Sep 24
Amazing service by Pauli, extremely helpful, knows Cubase and other DAWs inside out and helped my locate all my lost vsts, presets and files that had been lost for some time. put a smile on my face. Highly recommended!! Mark
Joseph Gibson
Joseph Gibson
12:59 06 Sep 24
Paul has solved all my music production technology's problems and is friendly, relaxed and attentive and a great guy to work with 🙂 Much thanks for all your wonderful help Paul and I thoroughly recommend him to anyone struggling with the mind numbing complexity of today's modern home recording studios ! All the very best. Joe Gibson.
izzy prosser
izzy prosser
17:47 05 Sep 24
Fantastic communication, straight forward and friendly service. Would recommend!
Tony Burns
Tony Burns
14:56 03 Sep 24
Very efficient and professional service! Cubase problems were dealt with patiently and Paul took time to explain what was going on. I would recommend his services to anyone.
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How Our Service Works

Audio Support is a small company based in London, UK that provides remote and on-site technical support services for music technology users worldwide.

Find out more about how our remote service works here.

For enquiries regarding on-site support in London or wider UK area, please get in touch.

Get in Touch