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01 // ID
The Human Element
Full Name
Email Address
02 // TYPE
Which describes your situation?
Something is Broken
Crashes, error codes, or connection failures.
System Sluggish
Latency, cpu spikes, or general cleanup needed.
New Build / Upgrade
Planning a new studio or major change.
03 // LOG
What have you already attempted?
Updated Drivers/OS
Checked Cables
Adjusted Buffer Size
Trashed Prefs / Rescan
Forum Research
Contacted Manufacturer
04 // DATA
Describe the technical issue
