AnyDesk

The remote desktop software I use that allows us to make a connection between our two computers is called AnyDesk. To prepare for our session, I’ll need you to download and install a small app on your computer.

For Windows:

https://anydesk.com/gb/downloads/windows

For Mac:

https://anydesk.com/gb/downloads/mac-os

Once you’ve installed and opened AnyDesk on your computer, you will find a nine digit ‘This Desk’ number on the screen. This is the number you will read out to me on the phone.

Talk Talk

The internet provider Talk Talk has blocked all remote desktop software from being used on their network. This is to protect their users from scammers. Unfortunately, it also blocks legitimate businesses like mine.

Here’s how to turn that feature on and off in your Talk Talk account:

Log into MyAccount