Komplete Kontrol Missing Presets in Logic Pro

Hi Paul. I can’t see any of my instruments in Komplete Kontrol in Logic Pro. Can we connect for you to sort that out for me? – Sam

I received the above message from Sam and we arranged a time to connect for later that day. At the start of the session, I called Sam on WhatsApp and we connected our screens via AnyDesk.

Sam showed me the problem where certain Kontakt instruments had no presets available for selection in Komplete Kontrol.

I went through my usual troubleshooting steps. I checked compatibility information to make sure the right software versions were installed on Sam’s system and I searched online to see if anyone else had experienced this issue.

The solution in this case turned out to be straightforward. We needed to open OSX’s security preferences and enable Full Disk Access for Komplete Kontrol to manage its presets.

Once the security preferences were set we reopened Logic Pro and confirmed all the missing presets were now available in Komplete Kontrol.

Categories: Logic files not found, Logic plugins problems, Logic Pro, Native Instruments, NI Komplete, NI Kontakt, NI Plugin errors, NI Sample Library Management, Plugins, Remote Support

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