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Logic Pro Support

Logic Pro Support

Independant Expert Help For Mac Users

Logic Pro is one of the world’s most powerful DAWs — but even experienced users can run into frustrating issues. From audio dropouts and plug-in crashes to missing inputs or lagging playback, a single glitch can stop your session cold.

Paul Andrews is a provider of expert music technology support

I’m Paul from Audio Support, an independent Logic Pro specialist helping musicians, producers and voice artists troubleshoot complex Logic problems remotely.

While Apple’s official support focuses on general macOS help, I go further — diagnosing the entire recording system. From audio interfaces and external drives to plug-in compatibility and system optimisation, I look at how every part of your setup works together so Logic runs flawlessly.

Need help with something else? I also provide support for Cubase, Ableton Live, Pro Tools and other music production platforms — all available through online booking

Audio Support is an independent service for Logic Pro users and is not affiliated with Apple Inc.

MicroKorg MIDI Sync and Setup Issues in Logic Pro

Client’s Question

MicroKorg arpeggiator not syncing to Logic Pro tempo

Session Result

Diagnosis confirmed potential hardware or cable fault; alternative routing proposed.

Read Full Case Study Report: MicroKorg MIDI Sync and Setup Issues in Logic Pro
Resolving the Ghost Plugin: Drum Synth Validation Error in Logic Pro

Client’s Question

Logic Pro plugin validated but not showing in menu, what’s wrong?

Session Result

AIR Drum Synth plugin file conflict resolved, instrument loading correctly.

Read Full Case Study Report: Resolving the Ghost Plugin: Drum Synth Validation Error in Logic Pro
Korg Kronos Audio Routing Fixed in Logic Pro

Client’s Question

Why can’t I hear my Korg Kronos 2 in Logic Pro?

Session Result

External synth located, audio signal successfully recorded.

Read Full Case Study Report: Korg Kronos Audio Routing Fixed in Logic Pro

No automated tickets, no waiting queues — just one-to-one help from an experienced music technology specialist. I’ll connect to your system remotely, identify the issue, and guide you through the fix.

I usually reply to enquiries within a few hours during UK weekday daytime.

Once you make an enquiry, I’ll read it personally and reply with initial advice or a link to book a remote session if needed.

For booked sessions, you’ll receive a secure AnyDesk link and we’ll talk via WhatsApp or voice chat. Sessions last up to an hour — long enough to diagnose the cause and apply a practical fix.

How soon can you help me?

Usually within 1–2 days. Use the booking system below to find the next available slot.

How do remote sessions work?

We connect via AnyDesk for secure screen sharing and talk via WhatsApp or Google Meet. I guide you live.

What does it cost?

£90 per hour for remote troubleshooting (approx. $110 / €120). Paid securely via SimplyBook.

What if the problem isn’t fixed in one session?

You’ll get a clear plan: next steps, parts to order (if any), and an estimate for follow-up.

Recent problems solved for real clients.

macOS Audio Missing: Why Spotify and YouTube Were Silent

Client’s Question

Why does my Mac have no sound from YouTube/Spotify but works in Logic Pro?

Session Result

macOS default sound device correctly set, system audio restored to UAD interface.

Read Full Case Study Report: macOS Audio Missing: Why Spotify and YouTube Were Silent
Focusrite Missing MIDI Notes in Cubase: A Driver Reinstall Fix

Client’s Question

Why are my Cubase MIDI notes missing with my Focusrite interface?

Session Result

Full polyphony restored after Focusrite driver reinstallation.

Read Full Case Study Report: Focusrite Missing MIDI Notes in Cubase: A Driver Reinstall Fix
Fixing Fuzzy High Notes for a Twitch/YouTube Singer

Client’s Question

Why do I get fuzzy sound in my microphone when I sing high notes?

Session Result

Microphone distortion eliminated; clean, professional vocal chain configured in OBS.

Read Full Case Study Report: Fixing Fuzzy High Notes for a Twitch/YouTube Singer
AI as a Creative Partner: A Case Study on Using Suno with Cubase

Client’s Question

How can I use Suno AI with my own acapella from Cubase?

Session Result

Created a custom, AI-generated backing track in Suno from a Cubase vocal export.

Read Full Case Study Report: AI as a Creative Partner: A Case Study on Using Suno with Cubase