Behringer 660M No Sound: Diagnostic Points to a Broken Solder Connection

Spoke to a one-to-one Cubase training client in Manchester. He was having a problem where his Behringer HLC 660M headset microphone was not working with Cubase. He could hear the audio fine in the headphones but nothing was being recorded through the mic.

I remoted into my client’s system and checked through all the likely causes.

Picture of a broken solder connection on a Behringer 660M headset — Broken solder connection on a Behringer 660M headset

After various tests, I couldn’t find anything wrong with his Cubase setup. I asked my client to unscrew the XLR connector on the end of the cable that was attached to the headphones and send me a photo. We found that there was a loose connection inside.

I explained to my client that it was a small soldering job that he could either do himself or would be a very simple task for a local repair shop.

I wasn’t able to fix this one remotely myself, but at least the client now knew exactly what was wrong and the steps to repair it.

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