Pro Tools Support
Independent Pro Tools Expert Help for Musicians & Engineers
Pro Tools Support
Independent Expert Help for DAW & Hardware Integration
Avid’s Pro Tools is a world-standard DAW for recording, mixing and post-production — but it’s also complex and sensitive to system setup. From playback engine errors and plug-in crashes to interface connection problems or buffer warnings, even small issues can derail a project.
I’m Paul Andrews from Audio Support, an independent Pro Tools specialist helping engineers, producers and studios troubleshoot Pro Tools issues remotely.
While Avid’s official support can help with installation or licensing, I go further — diagnosing the full recording environment. From ASIO and Core Audio configuration to plug-in compatibility, system optimisation and workflow advice, I ensure every part of your setup works together for a stable, professional Pro Tools experience.
Whether you use Pro Tools Studio, Artist or Ultimate, I can help you fix hardware connection problems, eliminate latency, and resolve session errors that interrupt your recordings or mixes.
Audio Support is an independent service for Pro Tools users and is not affiliated with Avid Technology Inc.
Recent Problems Solved
Real client’s stories from the case study archive
Pro Tools Display Scaling Fix on Windows 10/11
23 November 2025
Client’s Question
Why is Pro Tools tiny on my new 4K monitor?
Session Result
Pro Tools display scaling fixed using Windows compatibility override.
Read Full Case Study Report: Pro Tools Display Scaling Fix on Windows 10/11The Hidden Cost of Too Much Vocal Compression in Pro Tools
3 November 2025
Client’s Question
Why is my piano track bleeding onto my vocal mic in Pro Tools?
Session Result
Headphone bleed eliminated, compression optimised, costly hardware upgrade avoided.
Read Full Case Study Report: The Hidden Cost of Too Much Vocal Compression in Pro ToolsUnsolved — Missing Verberate 2 License in Pro Tools 2025.10
3 November 2025
Client’s Question
How do I get my free Verberate 2 plugin out of demo mode?
Session Result
Pro Tools successfully updated via standalone installer; Verberate 2 licensing issue confirmed to be a vendor-side error (Unsolved).
Read Full Case Study Report: Unsolved — Missing Verberate 2 License in Pro Tools 2025.10Recent Reviews
Let’s Get Your System Running Smoothly.
No automated tickets, no waiting queues — just one-to-one help from an experienced music technology specialist. I’ll connect to your system remotely, identify the issue, and guide you through the fix.
More Case Studies
Recent problems solved for real clients.
Optimising Logic Pro CPU Usage for Large Orchestral Mixes
3 January 2026
Client’s Question
Why does Logic Pro keep crashing when I add plugins to my tracks?
Session Result
CPU load drastically reduced; mix workflow stabilised via bus routing.
Read Full Case Study Report: Optimising Logic Pro CPU Usage for Large Orchestral MixesPreparing for a Studio Hardware Installation
14 December 2025
Client’s Question
What cables do I need to connect my hardware synths to my mixer?
Session Result
Equipment audited, cable inventory confirmed, site visit planned.
Read Full Case Study Report: Preparing for a Studio Hardware InstallationMono Microphone Only in Left Speaker Fix in Logic Pro
14 December 2025
Client’s Question
Why is my mono mic input only coming out of the left speaker in Logic Pro?
Session Result
Mono input successfully centred by changing Logic Pro track format from Stereo to Mono.
Read Full Case Study Report: Mono Microphone Only in Left Speaker Fix in Logic ProManaging Native Instruments Komplete Libraries in Kontakt
12 December 2025
Client’s Question
How do I hide unwanted libraries in the Kontakt side pane?
Session Result
Unused libraries hidden, visual clutter removed.
Read Full Case Study Report: Managing Native Instruments Komplete Libraries in Kontakt