Zoom R24 MIDI and ASIO Problems with Windows

The Zoom R24 is a combination Standalone Recorder + Audio Interface + MIDI controller.

This unit has consistent problems with drivers on Windows 10 and 11. I’ve been contacted by 3 different clients so far to solve installation problems.

Problems:

• MIDI controller mode showing as connected but not sending any MIDI data to Cubase
• Audio interface mode showing as connected but no sound coming from unit
• Device not being recognised by Windows

Solution to audio interface not recognised:

• Update R24 firmware
• Use Device Manager to uninstall R24 from windows
• Uninstall and reinstall drivers
• Reconnect R24

Solution to connected but no sound:

• Run Windows 11 audio troubleshooter

Solution to MIDI controller problem:

• Still working on it!

This device seems to have a lot of issues, but Zoom are aware of them. Hopefully we will see updated drivers and firmware released soon.