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Audio Support Case Studies

zoom guitar setup solved

Pro-Sound Guitar Lessons on Zoom: Routing Hardware and Backing Tracks

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Case Study Pro-Sound Guitar Lessons on Zoom: Routing Hardware and Backing Tracks Remote collaboration presents unique technical challenges, especially for musicians who rely on high-quality audio. A client, a dedicated guitar student, was frustrated because while his teacher sounded great on Zoom, his own guitar… Read More »Pro-Sound Guitar Lessons on Zoom: Routing Hardware and Backing Tracks

pro tools verberate 2 license missing audio support

Unsolved — Missing Verberate 2 License in Pro Tools 2025.10

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Case Study Unsolved — Missing Verberate 2 License in Pro Tools 2025.10 The Client’s Challenge This case highlights a common scenario in audio support: dealing with brand-new software releases that contain vendor-side licensing or distribution errors. My client, a Pro Tools user with an active subscription (qualifying… Read More »Unsolved — Missing Verberate 2 License in Pro Tools 2025.10

Logic Pro 10.7.7 Crashing – Fixing Plug-in Conflicts on macOS Monterey

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Case Study Logic Pro 10.7.7 Crashing – Fixing Plug-in Conflicts on macOS Monterey The Client’s Challenge Joe, a professional composer, contacted Audio Support after Logic Pro began crashing repeatedly. His system included: Each time Joe opened a project and clicked the track containing EZdrummer 3, Logic Pro… Read More »Logic Pro 10.7.7 Crashing – Fixing Plug-in Conflicts on macOS Monterey

Fixing Cubase Plug-in Loading Errors After Migration to an M2 Mac running OSX Tahoe 26

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Case Study Fixing Cubase Plug-in Loading Errors After Migration to an M2 Mac running OSX Tahoe 26 The Client’s Challenge Neil, a professional composer, contacted Audio Support because Cubase 12 would not load any of his existing projects on his new MacBook M2 running macOS Tahoe.He had recently migrated his… Read More »Fixing Cubase Plug-in Loading Errors After Migration to an M2 Mac running OSX Tahoe 26