Arturia Hardware Support
Independent Help for Arturia Controllers and Synths
Arturia Hardware Support
Independent Help for Arturia Controllers and Synths
Arturia controllers and synths are powerful creative tools, but firmware updates, DAW integration, or MIDI mapping can be difficult to manage.
Audio Support helps Arturia users solve these issues with clear, professional guidance. Founded by Paul Andrews, with over 20 years’ experience in studio support, the service provides one-to-one remote help for controller setup, sound design integration, and performance optimisation.
Audio Support is an independent service and is not affiliated with Arturia SA or any other manufacturer.
Recent Problems Solved
Real client’s stories from the case study archive
Cubase Arturia KeyLab Setup: A MIDI Port Routing Fix
23 February 2026
Client’s Question
Why is my Arturia KeyLab Mk2 controlling the wrong things in Cubase?
Session Result
Arturia KeyLab Mk2 MIDI ports configured, full DAW control restored.
Read Full Case Study Report: Cubase Arturia KeyLab Setup: A MIDI Port Routing FixFixing Cubase Plug-in Loading Errors After Migration to an M2 Mac running OSX Tahoe 26
20 October 2025
Client’s Question
Why does Cubase keep crashing when I load a project?
Session Result
Incompatible plug-ins removed. Cubase loading.
Read Full Case Study Report: Fixing Cubase Plug-in Loading Errors After Migration to an M2 Mac running OSX Tahoe 26Arturia Keylab Essential 61 MIDI control surface options in Logic Pro
12 September 2024
Client’s Question
“Can you please explain how to connect my Arturia Keylab Essential 61 to Logic Pro?”
Session Result
Differences between Arturia’s setup guide and Logic’s onscreen options explained. Controller fully working in Logic.
Read Full Case Study Report: Arturia Keylab Essential 61 MIDI control surface options in Logic ProRecent Reviews
Let’s Get Your System Running Smoothly.
No automated tickets, no waiting queues — just one-to-one help from an experienced music technology specialist. I’ll connect to your system remotely, identify the issue, and guide you through the fix.
