Studio One Support
Independent Help for PreSonus Studio One Users
Studio One Support
Independent Help for PreSonus Studio One Users
Studio One is one of the most intuitive and creative DAWs available — but when it stops behaving as expected, your workflow can grind to a halt. From missing audio devices to CPU spikes or confusing plugin paths, technical issues can quickly interrupt your creative flow.
Audio Support helps Studio One users overcome these frustrations with clear, one-to-one technical help delivered remotely. Founded by Paul Andrews, a technician and educator with over 20 years’ experience in music technology, the service provides step-by-step guidance to diagnose, fix, and optimise your Studio One setup.
Sessions cover system optimisation, interface configuration, latency reduction, and plugin management — giving you the confidence that everything will just work when inspiration strikes.
Audio Support is an independent service and is not affiliated with PreSonus or any other manufacturer.
Recent Problems Solved
Real client’s stories from the case study archive
Presonus StudioLive Logic Pro Setup: A Case Study
4 February 2026
Client’s Question
Why won’t my Presonus mixer work as a control surface in Logic Pro?
Session Result
Presonus StudioLive configured as a Logic Pro control surface.
Read Full Case Study Report: Presonus StudioLive Logic Pro Setup: A Case Study
Client’s Question
How do I send my guitar pedal sound and a backing track clearly on Zoom?
Session Result
High-quality, mixed guitar, microphone, and backing track successfully routed into Zoom.
Read Full Case Study Report: Pro-Sound Guitar Lessons on Zoom: Routing Hardware and Backing TracksPreSonus Audio Interface Not Connecting to Logic Pro: How to Fix Blocked Drivers in macOS Security
23 November 2024
Client’s Question
I updated the PreSonus Universal Control software, and now my Quantum audio interface is not connecting with Logic at all. How can I get it working?
Session Result
The connection failure was due to the client missing the 30-minute window to approve the new driver’s system extension in macOS Security Preferences. The issue was resolved by following the official PreSonus guide to remove and reinstall the driver, immediately followed by navigating to the Security Preferences to “Allow” the system extension, which restored the PreSonus Quantum’s connection to Logic Pro.
Read Full Case Study Report: PreSonus Audio Interface Not Connecting to Logic Pro: How to Fix Blocked Drivers in macOS SecurityRecent Reviews
Let’s Get Your System Running Smoothly.
No automated tickets, no waiting queues — just one-to-one help from an experienced music technology specialist. I’ll connect to your system remotely, identify the issue, and guide you through the fix.
