Native Instruments Support
Independent Expert Help for DAW Users
Native Instruments Support
Independent Help for Sample Library Users
Native Instruments Komplete is a world-class plug-in library — but installing and maintaining it can be tricky. Missing samples, slow loading or file-path errors can stop a session cold.
I’m Paul from Audio Support, an independent specialist who helps creators fix Native Instruments plug-in, library and hardware problems remotely.
While Native Instruments’ official support can help with downloads or licences, I go further — remotely diagnosing the wider system factors that affect performance. From external drives to file paths and DAW integration, I look at your whole setup so everything runs smoothly together.
Need help inside your DAW? I also provide support for Logic Pro, Cubase and other music technology with online booking.
Audio Support is an independent service for Native Instruments users and is not affiliated with Native Instruments GmbH.
Recent Problems Solved
Real client’s stories from the case study archive
Kontakt Demo Mode Fix: A Native Instruments Account Mystery
27 February 2026
Client’s Question
Why are my NI Kontakt libraries suddenly in demo mode?
Session Result
NI license conflict resolved, libraries re-authorized.
Read Full Case Study Report: Kontakt Demo Mode Fix: A Native Instruments Account MysteryFix: Spitfire Library Not Showing in Kontakt | Audio Support
10 February 2026
Client’s Question
Why is my Spitfire library not showing up in Kontakt?
Session Result
Spitfire library activated and visible in Kontakt.
Read Full Case Study Report: Fix: Spitfire Library Not Showing in Kontakt | Audio SupportCubase Sample Library Management: Finding Missing Libraries
10 February 2026
Client’s Question
Why can’t I find my new Spitfire or NI sample libraries in Cubase?
Session Result
Sample libraries located, client empowered for future installations.
Read Full Case Study Report: Cubase Sample Library Management: Finding Missing LibrariesRecent Reviews
Let’s Get Your System Running Smoothly.
No automated tickets, no waiting queues — just one-to-one help from an experienced music technology specialist. I’ll connect to your system remotely, identify the issue, and guide you through the fix.
