Native Instruments Support
Independent Expert Help for DAW Users
Native Instruments Support
Independent Help for Sample Library Users
Native Instruments Komplete is a world-class plug-in library — but installing and maintaining it can be tricky. Missing samples, slow loading or file-path errors can stop a session cold.
I’m Paul from Audio Support, an independent specialist who helps creators fix Native Instruments plug-in, library and hardware problems remotely.
While Native Instruments’ official support can help with downloads or licences, I go further — remotely diagnosing the wider system factors that affect performance. From external drives to file paths and DAW integration, I look at your whole setup so everything runs smoothly together.
Need help inside your DAW? I also provide support for Logic Pro, Cubase and other music technology with online booking.
Audio Support is an independent service for Native Instruments users and is not affiliated with Native Instruments GmbH.
How Remote Support Works
1. Make an Enquiry
Explain your music technology issues and Paul will confirm if he can help.
2. Book a Session
Select a date and time and make payment via Simplybook.
3. Remotely Connect
Paul will work with you live to answer questions and solve problems.
Recent Problems Solved
Real client’s stories from the case study archive
Managing Native Instruments Komplete Libraries in Kontakt
12 December 2025
Client’s Question
How do I hide unwanted libraries in the Kontakt side pane?
Session Result
Unused libraries hidden, visual clutter removed.
Read Full Case Study Report: Managing Native Instruments Komplete Libraries in KontaktCubase Errors After Installing Sample Libraries in OneDrive
29 November 2025
Client’s Question
Why can’t Cubase load my Spitfire Audio libraries after using OneDrive?
Session Result
Sample libraries relocated off OneDrive to internal SSD; errors resolved.
Read Full Case Study Report: Cubase Errors After Installing Sample Libraries in OneDriveResolving Maschine MK3 Missing Content Errors: Correcting Native Access Content Paths.
23 February 2025
Client’s Question
Why am I getting “missing content” Kontakt errors when loading Maschine projects in Cubase?
Session Result
Dispersed sample libraries were consolidated, and Native Access’ repair function successfully restored all content paths.
Read Full Case Study Report: Resolving Maschine MK3 Missing Content Errors: Correcting Native Access Content Paths.Recent Reviews
Let’s Get Your System Running Smoothly.
No automated tickets, no waiting queues — just one-to-one help from an experienced music technology specialist. I’ll connect to your system remotely, identify the issue, and guide you through the fix.
More Case Studies
Recent problems solved for real clients.
Preparing for a Studio Hardware Installation
14 December 2025
Client’s Question
What cables do I need to connect my hardware synths to my mixer?
Session Result
Equipment audited, cable inventory confirmed, site visit planned.
Read Full Case Study Report: Preparing for a Studio Hardware InstallationMono Microphone Only in Left Speaker Fix in Logic Pro
14 December 2025
Client’s Question
Why is my mono mic input only coming out of the left speaker in Logic Pro?
Session Result
Mono input successfully centred by changing Logic Pro track format from Stereo to Mono.
Read Full Case Study Report: Mono Microphone Only in Left Speaker Fix in Logic ProManaging Native Instruments Komplete Libraries in Kontakt
12 December 2025
Client’s Question
How do I hide unwanted libraries in the Kontakt side pane?
Session Result
Unused libraries hidden, visual clutter removed.
Read Full Case Study Report: Managing Native Instruments Komplete Libraries in KontaktUsing Professional Studio Microphones with WhatsApp
12 December 2025
Client’s Question
How do I use my Focusrite interface and XLR mic with WhatsApp?
Session Result
WhatsApp Desktop app configured to route audio through Focusrite interface.
Read Full Case Study Report: Using Professional Studio Microphones with WhatsApp