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Restoring Broken Cubase 5 Projects

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Cubase missing files error

This week I connected with a client for two remote support sessions to fix about 50 broken Cubase 5 projects which he had on his PC.

The main problem was that my client hadn’t been careful about where he created his new project folders. Some of his folder paths now looked like this:

PC/users/client/documents/cubase projects/audio/audio/audio/audio/audio/audio

To fix the projects, I had to individually open each project and manually re-set the location of the project’s Audio folder. Then I used the Export as Backup feature of Cubase 5 to create new versions of the projects, which I saved into a new archived folder.

Once I had created tidy versions of all the projects, I cleaned up all the old versions by moving them to my clients’ backup drive. I didn’t want to delete the audio files yet, just in case I’d missed anything in the clean-up process.

The whole process took two hours and at the end my client was very happy that he could now access all his old Cubase songs without error messages.

About the Author


I’m the owner and lead technician for Audio Support, a small company based in London, UK that connects remotely with clients worldwide to help them with their music technology issues. I’ve run Audio Support since 2005 and in that time I’ve seen and solved thousands of recording studio problems. 

Outside of Audio Support, I run music workshops at a local school, play bass in a 90s tribute function band and perform modular synth jams with friends on Twitch.

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