My name is Paul Andrews and I run a small company called Audio Support. Every day, I remotely connect with musicians all over the world to help them with their studio equipment.

20th March 2025
This afternoon I connected with a composer in Suffolk, England with a large collection of hardware synthesisers in their home studio. They are using Logic Pro on an Intel Mac and the system is running smoothly. Last week I solved a problem for them that involved the arpeggiated data coming from a Moog Muse and how it is recorded in Logic Pro and then transmitted back to the Muse.

This week, my client and I connected again to answer some questions about advanced features in Logic Pro.
How do I fix the length of MIDI notes I’ve recorded in Logic Pro?
I explained to my client how to do this using the Functions Menu inside Logic Pro’s Piano Roll Editor
How do I edit modulation data recorded into Logic Pro?
I showed my client that there were a number of ways to edit modulation data (and any other CC information sent from his synths) but the simplest method that I would use would be to use the lower lane of the Piano Roll editor. I showed my client how to find this and the various tools that were available for MIDI CC editing.
Is it possible to make the patches on my synths change automatically when I load a Logic Pro project?
I showed my client how it is possible to set bank and program information inside Logic’s External MIDI instrument plug-in. My client found this very helpful as he would no longer need to manually set ten patch changes on his synths when he changed which song he is working on.
If you would like to connect with a Logic Pro expert for an hour to answer your questions or offer technical support for any aspect of the software, please Get in Touch.
Find out more about my how my remote service works here.

Recent Reviews
Let’s Get Your System Running Smoothly.
No automated tickets, no waiting queues — just one-to-one help from an experienced music technology specialist. I’ll connect to your system remotely, identify the issue, and guide you through the fix.
I usually reply to enquiries within a few hours during UK weekday daytime.
Once you make an enquiry, I’ll read it personally and reply with initial advice or a link to book a remote session if needed.
For booked sessions, you’ll receive a secure AnyDesk link and we’ll talk via WhatsApp or voice chat. Sessions last up to an hour — long enough to diagnose the cause and apply a practical fix.
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I’ll reply personally as soon as I can — usually within a few hours during UK daytime.
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Choose a time that suits you — I’ll confirm by email and send remote-access details before your appointment.

Outside the UK? Use the Timezone icon to book in your local time.
- 💳 Session fee: £90 per hour (UK Pound Sterling)
- ⏱️ Availability: Usually within 1–2 days.
- 🗓️ Duration: Each session lasts one hour.
- 🔁 Rescheduling: Sessions can be moved up to 24 hours in advance.
- 🔒 Security: Remote access is one-time only and closes automatically when the session ends.
- 🌍 Timezone: Default times shown are UK (GMT/BST). Use the timezone Icon to set to your local time
You don’t have to keep guessing what’s wrong — I’ll help you find the cause and fix it, so you can get back to making music.
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