Connected remotely to a client in Dover who was having problems with her Focusrite Scarlett audio interface not being recognised by Cubase. Solved by reinstalling the driver software.
Used the rest of the hour session to show the client how to download and install any updated driver software for herself if the problem occurred again in the future.
About the Author
I’m the owner and lead technician for Audio Support, a small company based in London, UK that connects remotely with clients worldwide to help them with their music technology issues. I’ve run Audio Support since 2005 and in that time I’ve seen and solved thousands of recording studio problems.
Outside of Audio Support, I run music workshops at a local school, play bass in a 90s tribute function band and perform modular synth jams with friends on Twitch.
Get support for similar problems:
More Cubase Problems Solved
- Managing Native Instruments Komplete Libraries in Kontakt
- Cubase Startup Crash – Diagnosing the asio.sys Error
- Cubase and Me: Taming the Steinberg Beast (And the Truth About Version 15)
- Patchbay Lesson: Demystifying Outboard Gear Routing in Cubase
- Cubase Errors After Installing Sample Libraries in OneDrive
- Focusrite Missing MIDI Notes in Cubase: A Driver Reinstall Fix
- AI as a Creative Partner: A Case Study on Using Suno with Cubase
- Fixing Cubase Plug-in Loading Errors After Migration to an M2 Mac running OSX Tahoe 26
- Fix: No Audio Recording in Cubase 14 on Mac—The macOS Microphone Privacy Block
- Resolving Maschine MK3 Missing Content Errors: Correcting Native Access Content Paths.
- Troubleshooting Cubase 14 – Part 2
- Cubase 9.5 “No Valid License Found” Error Solved: Simple eLicenser Re-seating Fix