Last week, I connected with a client to help work out why he was experiencing problems with slow loading Kontakt instruments.
During that session, I diagnosed that the slow transfer rates of certain SSD drives in his system were the cause of the issue. I showed my client an Amazon link to the right type of drive he needed to buy and we arranged to reconnect once the new drive arrived.
This week we reconnected and I helped my client with the next stage of the process. We spent the time in our remote support session:
- Connected the new SSD to the Mac
- Ran Disk Utility and formatted to APFS
- Copied sample library files from current SSD to new
- Used Native Access to set the new library locations for Native Instruments products
- Used Spitfire Audio App to set the library locations for Spitfire products
- Used Toontrack Product Manager to set the library locations for Superior Drummer 3
- Tested the new library locations were working by opening instruments in Logic Pro

During the testing process, I also found an error with the Evolve Mutations 2 library. I had actually encountered and solved this error before for another client:
After final testing, we were pleased to confirm that all of my client’s Logic projects now opened about 10 times quicker than before.
If you are experiencing similar problems with Logic Pro or Kontakt and would like to book assistance please get in touch.
Recent Reviews
Let’s Get Your System Running Smoothly.
No automated tickets, no waiting queues — just one-to-one help from an experienced music technology specialist. I’ll connect to your system remotely, identify the issue, and guide you through the fix.
I usually reply to enquiries within a few hours during UK weekday daytime.
Once you make an enquiry, I’ll read it personally and reply with initial advice or a link to book a remote session if needed.
For booked sessions, you’ll receive a secure AnyDesk link and we’ll talk via WhatsApp or voice chat. Sessions last up to an hour — long enough to diagnose the cause and apply a practical fix.
Make an Enquiry
I’ll reply personally as soon as I can — usually within a few hours during UK daytime.
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You can book your Audio Support session instantly using the secure form below.
Choose a time that suits you — I’ll confirm by email and send remote-access details before your appointment.

Outside the UK? Use the Timezone icon to book in your local time.
- 💳 Session fee: £90 per hour (UK Pound Sterling)
- ⏱️ Availability: Usually within 1–2 days.
- 🗓️ Duration: Each session lasts one hour.
- 🔁 Rescheduling: Sessions can be moved up to 24 hours in advance.
- 🔒 Security: Remote access is one-time only and closes automatically when the session ends.
- 🌍 Timezone: Default times shown are UK (GMT/BST). Use the timezone Icon to set to your local time
You don’t have to keep guessing what’s wrong — I’ll help you find the cause and fix it, so you can get back to making music.
More Case Studies
Recent problems solved for real clients.
Logic Pro Slow Loading on M2 Ultra: The £10 Cable That Fixed It
28 October 2025
Client’s Question
Why has Logic Pro slowed down to a crawl?
Session Result
Incompatible cable identified. Replacement ordered.
Read Full Case Study Report: Logic Pro Slow Loading on M2 Ultra: The £10 Cable That Fixed It
Client’s Question
Why does Logic Pro keep crashing when I try and load a project?
Session Result
Project settings updated. Upgrade recommendations made.
Read Full Case Study Report: Logic Pro 10.7.7 Crashing – Fixing Plug-in Conflicts on macOS MontereyFixing Cubase Plug-in Loading Errors After Migration to an M2 Mac running OSX Tahoe 26
20 October 2025
Client’s Question
Why does Cubase keep crashing when I load a project?
Session Result
Incompatible plug-ins removed. Cubase loading.
Read Full Case Study Report: Fixing Cubase Plug-in Loading Errors After Migration to an M2 Mac running OSX Tahoe 26
Client’s Question
Why does Logic Pro stop recording in the middle of my vocal takes?
Session Result
Faulty cable identifed. Replacement ordered.
Read Full Case Study Report: Solving Logic Pro Dropouts for a Singer Using Scarlett Solo and Rode NT1-A