Spitfire Audio Support

Spitfire Audio’s orchestral libraries are among the best in the world — but getting them running smoothly inside your DAW can sometimes be challenging. From missing samples to confusing installation paths or plug-ins that won’t load, even small technical issues can interrupt your creative flow.

Paul Andrews is a provider of expert music technology support

I’m Paul Andrews from Audio Support, an independent Spitfire Audio specialist who helps composers, producers and educators fix sample library and plug-in problems remotely.

While Spitfire’s own support team assists with licences and downloads, I go further — diagnosing the wider system setup. From disk speeds and external storage to DAW integration and plugin hosting, I make sure your Spitfire libraries work perfectly alongside your instruments and effects.

Whether you use Logic Pro, Cubase, or Pro Tools, I’ll help you resolve load errors, optimise Kontakt or plug-in settings, and get your orchestral templates running the way they should.

Audio Support is an independent service for Spitfire Audio users and is not affiliated with Spitfire Audio Holdings Ltd.

Client’s Question

Why are my sample libraries missing after a Mac restore?

Session Result

Sample libraries consolidated and system restored.

Read Full Case Study Report: Sample Library Management: A Spitfire & Kontakt Case Study

Client’s Question

Why is my Spitfire LABS plugin showing an old interface after an update?

Session Result

Spitfire LABS plugin updated and new sounds restored.

Read Full Case Study Report: Spitfire LABS Update Fix: Restoring Your VST Plugins

Client’s Question

How do I choose the right Spitfire articulation in Cubase?

Session Result

Client empowered to manage orchestral libraries efficiently.

Read Full Case Study Report: Optimise Your Spitfire Cubase Workflow: A Guide

No automated tickets, no waiting queues — just one-to-one help from an experienced music technology specialist. I’ll connect to your system remotely, identify the issue, and guide you through the fix.