Hi Paul, I have a problem where every time I start my song in Sonar Pro I have to re-select the patch in certain Kontakt instruments. Very annoying! Can you help? I received the above message from a client and we arranged a time to… Read More »Kontakt Patches Resetting in Sonar Professional
Last week, Apple announced the release of Sonoma 14.5. https://www.macrumors.com/2024/05/13/apple-releases-macos-sonoma-14-5 This is welcome news to some of my Audio Support clients who have recently purchased Macs running Sonoma 14.4.1 and want to use pro-audio plug-ins in Garageband and Logic Pro. Sonoma 14.4.1 contained bugs which… Read More »Audio Unit Crashes in Sonoma 14.4.1 – Resolved by 14.5 Update?
Paul identifies why his clients’ audio recording was out of sync with other tracks in Logic and works out how to solve the problem.
Hi Paul. I am having problems with Native Instruments remembering which instruments I have registered and downloaded and I cannot then access them and use them in Kontakt. I also have issues with certain instruments within Kontakt timing out as they still think they are… Read More »Kontakt Sample Libraries Missing in Native Access – Solved
This case study explores a Pro Tools user’s inability to access their Antares Autotune plugins due to a licensing error. The key to the solution was identifying and removing corrupted CodeMeter licensing software. This post outlines the troubleshooting steps and the ultimate solution provided by… Read More »Anatares Autotune Licensing Problem in Pro Tools- Solved
Hi Paul. I have just bought an Apollo Solo USB audio interface for my Windows laptop. I am having trouble re-installing it. I managed to initially install it successfully and it was working fine, but I started tinkering around with the free plugins that it… Read More »Installing UAD Apollo Solo and hiding unwanted plugins in Cubase
As part of a visit setting up a Cubase system at a client’s studio in Kent, England, I found a problem with a Maschine MKII controller that wouldn’t connect to my client’s Windows PC. This issue took a while to solve and involved an email… Read More »Maschine MKII controller hardware not connecting to Windows – Solved
Connected remotely with a client to help him sort out some problems on his studio Mac. We needed to do a few tidying-up jobs across a number of support sessions to get his Logic system working correctly, but one error which I found interesting was… Read More »Evolve Mutations Sample Library Missing in Kontakt – Solved
Spoke to a composer in West London who was having problems with Logic Pro. This was his process: I connected with the client’s Mac remotely and looked at his Logic project and worked out why this was happening. I explained to the composer that the… Read More »No sound from certain MIDI regions when assigning sounds to Native Instruments Kontakt
Went to see a client in South East London who was having a problem with his Komplete Audio 6 audio interface disconnecting from Ableton Live every time he opened the program. The disconnections were also occurring randomly during his Ableton sessions. My client was working… Read More »Native Instruments’ Komplete Audio 6 audio interface disconnecting