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Spitfire Audio Support

Spitfire Audio Support

Independent Help for Sample Library Users

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Spitfire Audio Support

Independent Help for Sample Library Users

Spitfire Audio’s orchestral libraries are world-class — but installing and maintaining them can be tricky. Missing samples, slow loading, or file path errors can stop a session cold.

I’m Paul from Audio Support, an independent specialist who helps creators fix Spitfire Audio plug-in and library problems remotely.

While Spitfire’s official support can help with downloads or licences, I go further — remotely diagnosing the wider system factors that affect performance. From external hard drives to file paths and DAW integration, I look at your whole setup so everything runs smoothly together.

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How Remote Support Works

1. Make an Enquiry

Explain your music technology issues and Paul will confirm if he can help.

2. Book a Session

Select a date and time and make payment via Simplybook.

3. Remotely Connect

Paul will work with you live to answer questions and solve problems.

Recent Reviews

Let’s Get Your System Running Smoothly.

No automated tickets, no waiting queues — just one-to-one help from an experienced music technology specialist. I’ll connect to your system remotely, identify the issue, and guide you through the fix.

Make an Enquiry
Book a Session

I usually reply to enquiries within a few hours during UK weekday daytime.

Once you make an enquiry, I’ll read it personally and reply with initial advice or a link to book a remote session if needed.

For booked sessions, you’ll receive a secure AnyDesk link and we’ll talk via WhatsApp or voice chat. Sessions last up to an hour — long enough to diagnose the cause and apply a practical fix.

How soon can you help me?

Usually within 1–2 days. Use the booking system below to find the next available slot.

How do remote sessions work?

We connect via AnyDesk for secure screen sharing and talk via WhatsApp or Google Meet. I guide you live.

What does it cost?

£90 per hour for remote troubleshooting (approx. $110 / €120). Paid securely via SimplyBook.

What if the problem isn’t fixed in one session?

You’ll get a clear plan: next steps, parts to order (if any), and an estimate for follow-up.

Make an Enquiry

I’ll reply personally as soon as I can — usually within a few hours during UK daytime.

Book Your Session Securely Online

You can book your Audio Support session instantly using the secure form below.
Choose a time that suits you — I’ll confirm by email and send remote-access details before your appointment.

Outside the UK? Use the Timezone icon to book in your local time.

  • 💳 Session fee: £90 per hour (UK Pound Sterling)
  • ⏱️ Availability: Usually within 1–2 days.
  • 🗓️ Duration: Each session lasts one hour.
  • 🔁 Rescheduling: Sessions can be moved up to 24 hours in advance.
  • 🔒 Security: Remote access is one-time only and closes automatically when the session ends.
  • 🌍 Timezone: Default times shown are UK (GMT/BST). Use the timezone Icon to set to your local time

You don’t have to keep guessing what’s wrong — I’ll help you find the cause and fix it, so you can get back to making music.

More Case Studies

Recent problems solved for real clients.

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