Transfering MIDI files from a 1985 Atari ST into a DAW
Hi Paul. I have 3 song files that are on my old Atari ST sequencer. Can you help me transfer them into Cubase? Alan I received the above message from …
Read MoreExperts in Music Technology
Lessons and Technical Support
London/UK and remote
Audio Support
Audio Support is a small company based in London, UK that provides technical support and tuition for music technology products. It is owned and operated by Head Technician Paul Andrews and has been in operation since 2005.
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Recent Work
Cubase question answered: “How do I change the volume of tracks in my project?”
Hi Paul. Hope we can connect soon for a lesson. I want to be able to control the levels of the instruments in my Cubase project and have them change t…
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Kontakt Patches Resetting in Sonar Professional
Hi Paul, I have a problem where every time I start my song in Sonar Pro I have to re-select the patch in certain Kontakt instruments. Very annoying! C…
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5 Years of Remote Cubase Support – Jim Stuart
When faced with a blizzard of options and screens Paul’s help has been indispensible… He has never been stumped in the years he has helped me. Whether he knows the answer immediately or finds it quickly, he has always gotten me going without hassle in any number of situati…
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One Year of Weekly Remote Support: Derrick R Brown
In the following article, Paul from Audio Support details a year of remote support services he provided to his client, Derrick R Brown. During weekly remote sessions, Paul was able to take Derrick from a non-functioning home studio to making his own music in Cubase and releasing it on Tikto…
Read MoreReviews
Matthew Barley
15:00 24 May 24
Paul's teaching experience and tech knowledge make for an excellent combination. Today was a game changer for my project - so many problems solved and important lessons learned.
Robbie Moore
13:12 17 May 24
Has helped my numerous times with various Cubase file errors, can’t thank Paul enough
Hina Inayat
12:53 16 May 24
Paul took the time to help me with a technical issue to do with my DAW. The support was very thorough and I gained lots of knowledge that has helped me with my music writing. I would recommend Audio Support to anyone.
stuart campbell
12:09 10 Apr 24
Had a problem with cubase freezing when launchkey mini was connected,Paul fixed it no problem in a very patient and pleasant way despite my stupidity .Will need him again probably. Thanks Paul.
James “Jimbo” Baring
19:14 19 Mar 24
I have been using Paul for several years now and he ALWAYS sorts my issues out. Prompt, Reliable and Friendly. What more could anyone ask for. Highly Recommended.
How Our Service Works
Audio Support is a small company based in London, UK that provides remote and on-site technical support services for music technology users worldwide.
Find out more about how our remote service works here.
For enquiries regarding on-site support in London or wider UK area, please get in touch.