Expert Remote Tech Support for Musicians, Producers & Streamers
Solve audio problems fast — from plug-ins to interfaces — with one-to-one remote help from Paul Andrews at Audio Support.
Tired of wrestling with your audio gear instead of making music?
If you’re battling crackles, dropouts or devices that refuse to connect, you’re not alone. I help creatives worldwide get their setups running smoothly again — fast.
- Microphone not working with your DAW or streaming app
- Confusing audio routing or signal flow
- Plug-ins crashing or disappearing
- Audio interface not connecting properly
- Strange playback or latency issues
With Audio Support, you get direct, one-to-one remote troubleshooting — no scripts, no waiting queues, just real solutions.
How I Help
Audio Hardware Setup
- Interfaces
- Mixers
- Mics
- Outboard
Plug-in & Software Conflicts
About
I’m Paul Andrews, founder of Audio Support. With over 20 years of experience in music technology and education, I help creatives around the world keep their studios running perfectly.
Trusted by Musicians Worldwide
See Real Problems I’ve Solved
Every session is different — but here’s how I’ve helped musicians and producers fix issues just like yours.
Let’s Get Your System Running Smoothly.
No automated tickets, no waiting queues — just one-to-one help from an experienced music technology specialist. I’ll connect to your system remotely, identify the issue, and guide you through the fix.
I usually reply to enquiries within a few hours during UK weekday daytime.
Once you make an enquiry, I’ll read it personally and reply with initial advice or a link to book a remote session if needed.
For booked sessions, you’ll receive a secure AnyDesk link and we’ll talk via WhatsApp or voice chat. Sessions last up to an hour — long enough to diagnose the cause and apply a practical fix.
Make an Enquiry
I’ll reply personally as soon as I can — usually within a few hours during UK daytime.
Book Your Session Securely Online
You can book your Audio Support session instantly using the secure form below.
Choose a time that suits you — I’ll confirm by email and send remote-access details before your appointment.
Outside the UK? Use the Timezone icon to book in your local time.
- 💳 Session fee: £90 per hour (UK Pound Sterling)
- ⏱️ Availability: Usually within 1–2 days.
- 🗓️ Duration: Each session lasts one hour.
- 🔁 Rescheduling: Sessions can be moved up to 24 hours in advance.
- 🔒 Security: Remote access is one-time only and closes automatically when the session ends.
- 🌍 Timezone: Default times shown are UK (GMT/BST). Use the timezone Icon to set to your local time
You don’t have to keep guessing what’s wrong — I’ll help you find the cause and fix it, so you can get back to making music.
More Case Studies
Recent problems solved for real clients.
Logic Pro Slow Loading on M2 Ultra: The £10 Cable That Fixed It
28 October 2025
Client’s Question
Why has Logic Pro slowed down to a crawl?
Session Result
Incompatible cable identified. Replacement ordered.
Read Full Case Study Report: Logic Pro Slow Loading on M2 Ultra: The £10 Cable That Fixed It
Client’s Question
Why does Logic Pro keep crashing when I try and load a project?
Session Result
Project settings updated. Upgrade recommendations made.
Read Full Case Study Report: Logic Pro 10.7.7 Crashing – Fixing Plug-in Conflicts on macOS MontereyFixing Cubase Plug-in Loading Errors After Migration to an M2 Mac running OSX Tahoe 26
20 October 2025
Client’s Question
Why does Cubase keep crashing when I load a project?
Session Result
Incompatible plug-ins removed. Cubase loading.
Read Full Case Study Report: Fixing Cubase Plug-in Loading Errors After Migration to an M2 Mac running OSX Tahoe 26
Client’s Question
Why does Logic Pro stop recording in the middle of my vocal takes?
Session Result
Faulty cable identifed. Replacement ordered.
Read Full Case Study Report: Solving Logic Pro Dropouts for a Singer Using Scarlett Solo and Rode NT1-A