Hi Paul. Cubase 12 freezes when I try and launch it with my Novation Launch Key Mini connected by USB. Can you help me? Stuart I received the above email from a new client and we arranged a time to connect the next day. Once… Read More »Cubase 12 Freezing on Launch – Solved
When faced with a blizzard of options and screens Paul’s help has been indispensible… He has never been stumped in the years he has helped me. Whether he knows the answer immediately or finds it quickly, he has always gotten me going without hassle in… Read More »5 Years of Remote Cubase Support – Jim Stuart
In a one-hour remote support session, Paul identifies why his clients’ audio recording was out of sync with other tracks in Logic and works out how to solve the problem. I was recently contacted by a client who was having a problem with audio recording… Read More »Audio Recording Delayed in Logic Pro – Solved
In a recent (March 2024) technical support session a client asked me if there was anything we could do to improve the performance of Logic Pro 10.4.4 on his iMac Retina 2015 running Big Sur. An Apple specialist had told him he needed a new… Read More »Three Methods to Improve Logic Pro’s Performance on an Older iMac
During a recent remote support session, I helped a client answer a question about a problem recording his guitar in Cubase. Why does my guitar only play back on my right-hand speaker when I record it in Cubase? If you make a recording in Cubase… Read More »Guitars recorded in Cubase only play back on one speaker – Solved
Hi Paul. I am having problems with Native Instruments remembering which instruments I have registered and downloaded and I cannot then access them and use them in Kontakt. I also have issues with certain instruments within Kontakt timing out as they still think they are… Read More »Kontakt Sample Libraries Missing in Native Access – Solved
Friday 8th March 2024 was Year 8 World of Work Day at my son’s school. My eldest son Josh (13) had the day off school to visit a working environment and gain experience of the world-of-work. I agreed with my wife that Josh would spend… Read More »Year 8 World of Work Day 2024
Hi Paul. I am having problems using my Yamaha Mod X 7 Plus synthesier which came bundled with Cubase AI software. Can we connect for you to help me with this please? – Mark I received the above message from Mark via WhatsApp and we… Read More »Remote Support Session -Setting up a Yamaha ModX7+ and Cubase Elements AI
Hi Audio Support. Can you help me? I can’t open my Antares Autotune plugins. They show as Not Licensed when I try and open them in Pro Tools even though I have an Unlimited Subscription. – H Paul from Audio Support explains how he solved… Read More »Anatares Autotune Licensing Problem in Pro Tools- Solved
Sometimes settings in Windows can cause Cubase to not fit onto the screen properly. In this example from a recent remote support session, the Create Empty button at the bottom of Cubase’s Hub is hidden from view. This problem can be solved by right-clicking on… Read More »Create Empty Button Hidden in Cubase Hub – Solved