Streamlining My Business: Why I Chose SimplyBook.me
Read my honest review of SimplyBook.me: how this online booking system transformed my Audio Support workflow, saved time, and boosted professionalism. Learn from my journey!
Audio Support Case Studies
Case Study: Optimising Microphone Input & In-Game Chat for a Streamer
Fix your streamer microphone! Learn how I resolved Elgato Wave Link mic input issues in OBS and in-game chat for a streamer, ensuring clear audio and seamless performance.
Solving OBS Update Crash & Video Playback Issue
Experiencing OBS update crashes or stuttering video playback? Discover how I fixed a client’s OBS, rolled back versions, and optimised video for seamless streaming.
Case Study: Seamless Remote Monitoring with SessionLinkPRO
Discover how I helped a professional recording studio client overcome the challenge of integrating SessionLinkPRO for remote voice-over monitoring, by customising Logic Pro audio routing and verifying internet performance for a seamless session.
Supporting a British Legend: My Ongoing Work with Mike Batt
Discover my ongoing remote technical support for British music legend Mike Batt, from Logic Pro troubleshooting to OBS setup, ensuring his creative flow remains uninterrupted.
Solving OBS Audio Input Problems: A DJ’s Streaming Breakthrough
Troubleshoot common OBS audio input issues for live streaming, including macOS permissions, virtual audio cable setup, and proper OBS monitoring, with this technical support case study and practical guide for DJs and streamers.
No Sound in Logic Pro from Your UAD Apollo Twin? Check Your Console I/O Matrix
Audio Support assists a composer to understand why he was unable to use his Apollo Twin X to record audio in Logic Pro and resolve the problem.
UAD Apollo Twin Not Showing Up in Logic Pro? How to Troubleshoot macOS System Extensions
A composer reaches out to Audio Support for help. He had set up his UAD Apollo Twin audio interface with his Mac, and while the hardware lights were on, he couldn’t get it to appear in his UAD software or receive any sound in Logic Pro.
Case Study: Solving Mysterious Audio Disappearing Acts in Logic Pro (The VocAlign Overlay Mystery)
This case study demonstrates how Audio Support quickly resolved a baffling issue for a musician using Logic Pro 11, where audio would mysteriously vanish or behave erratically. The problem was traced to a misunderstanding of how the VocAlign plugin processes and plays back audio, leading to a disconnect between what was seen on the timeline and what was heard. A best-practice workflow was established to ensure consistent and predictable results.
Case Study: Solving Inconsistent CD Playback for a Jazz Pianist
Frustrated by audio CDs not playing on your Marantz or specific devices? Learn how we helped a jazz pianist solve inconsistent CD playback by identifying critical media quality issues and optimizing burning software settings.