Experiencing ‘no audio’ when recording in Cubase 14 on your new Mac? This case study details how we resolved a macOS privacy setting issue and provided expert advice on file management and backups.
Discover how Audio Support transformed ‘Reel Time with Mark’s’ YouTube live stream audio, eliminating complaints and achieving professional sound quality through expert OBS setup and microphone optimization.
“Struggling with ‘no audio’ in Pro Tools? This case study reveals how we fixed a complex I/O Setup and bus routing issue, empowering a client to understand and confidently manage their Pro Tools audio output and signal flow.”
Client’s Request Following the resolution of a frustrating Logic Pro X crash, the same client expressed a common desire among new Universal Audio Apollo users: to fully understand and effectively utilize their Apollo Twin audio interface and its powerful Console software. They wanted to grasp… Read More »Case Study: Demystifying the Universal Audio Apollo Console
Discover how Audio Support quickly eliminated Logic Pro X crashes caused by an outdated u-he Zebra plugin, as part of a comprehensive remote support session that resolved multiple complex music tech issues.
Lost your audio files in Logic Pro? This real-life example explores why audio can disappear after undo actions and stresses the critical need for project backups in music production.
My name is Paul Andrews and I run a small company called Audio Support. Every day, I remotely connect with musicians all over the world to help them with their studio equipment. 20th March 2025 This afternoon I connected with a composer in Suffolk, England… Read More »Advanced Logic Pro MIDI Questions Answered
Hi Paul. Getting in touch as we need some help with our Pro Tools rig. Been getting a lot of crashes over the last few months and need some support to get to the bottom of it. I received the above message from a new… Read More »Advising on the Likely Causes of Crashes in a Pro Tools Setup on M2 Mac
Experiencing missing or hanging MIDI notes when a Yamaha Montage 8 is connected to Logic Pro? This issue can be caused by the Montage inadvertently sending MIDI data on multiple Performance Parts simultaneously. In this case study, Paul Andrews of Audio Support explains how he remotely diagnosed and resolved this problem for a client by identifying and changing the active Performance preset on the Montage.
I received the above message from a new client via my Fiverr profile and we arranged a remote support session for later that week. Once my client and I were connected we had to work through a number of problems to get everything working properly.… Read More »Problems Connecting a Stealth 700 Gen 3 Headset to OBS and XBox – Solved