Yesterday, I connected for a remote support session with a music producer who needed some help setting up and testing his equipment before an upcoming recording session.
We looked at his SSL12 audio interface and 360 software.

I guided my client through the correct software settings and how to connect his Focusrite Octopre to his SSL12 to allow more than 4 inputs to be recorded.

I helped my client set up a template in Logic Pro and together we tested that everything was working as it should.
At the end of the one-hour session, my client was feeling confident that all his hardware and software was working correctly and he was ready for the recording session.
Recent Reviews
Zak Hull2026-01-26Trustindex verifies that the original source of the review is Google. Paul is absolutely fantastic! an absolutely amazing help to me setting up my audio equipment and a lovely guy also! would 100% recommend! Matt Masters2026-01-25Trustindex verifies that the original source of the review is Google. Had a follow up session face to face this time where Paul came to my studio. I had a long list of requirments and we got through all of them during the 5 hour session. Very knowledgeable and able to answer all of my questions. Thanks so much for your help! Matt hg20082026-01-20Trustindex verifies that the original source of the review is Google. Paul is both extremely knowledgeable, experienced and skilled at solving Pro Tools problems for musicians like me but also patient and good humoured. I cannot recommend his services highly enough. Aria Editions2026-01-15Trustindex verifies that the original source of the review is Google. Fantastic help from Paul in getting started on Cubase and setting up audio and MIDI. Highly recommended. Patrick2025-12-12Trustindex verifies that the original source of the review is Google. Paul was so helpful, friendly and professional. He solved my problems and made sure I understood how he'd solved it so I wouldn't have problems later on. Fantastic. Lindsay Legane2025-11-26Trustindex verifies that the original source of the review is Google. I have been trying to fix my Computer problem between my Yamaha 816C Audio Interface and Cubase 15 for a week and failed. Then I came across Paul. Paul has been brilliant, the problem was solved within the hour. I'm a happy client. I would definitely recommend Paul. Robert Douglas Wilford2025-11-19Trustindex verifies that the original source of the review is Google. Clear concise calm advice, sit back and let the tech wizard do it. He did in 1 hour what I couldn't do in 3 weeks working via email with other support groups. Many thanks Paul. Timothy Thomas2025-11-13Trustindex verifies that the original source of the review is Google. Rapid response to my call for help. Booked quickly. Healed my (big) problem within the hour meeting. Appointment started and ended right on schedule. Very knowledgeable. Highly recommend. Geoff Campbell2025-11-04Trustindex verifies that the original source of the review is Google. My request was complex, but Paul resolved it. To link to an audio interface, then Zoom for guitar lessons that could be seen on video with the guitar and backing track meshed for recording. While at the same time being able to see/hear my tutor via webcam. And then, when not so connected, to run a simple Zoom call or listen to a streaming audio service and hear the audio/video through the PC speakers. I wish to connect to a friend to jam via Zoom. When I've mastered what Paul has set up today I'll be back to route that connection. And then it's onto my DAW for recording. It's complex as I say but Paul understands it. Today's session was so valuable. You can read all you like and watch YouTube instruction but it's nothing like Paul taking control. We had blips too and Paul resolved them. A* will angeloro2025-10-23Trustindex verifies that the original source of the review is Google. Had a very perplexing problem. Found a work around, He has tremendous knowledge of midi and audio. Was clear with every step of the investigation. I couldn't recommend any higherGoogle rating score: 5.0 of 5, based on 150 reviews
Let’s Get Your System Running Smoothly.
No automated tickets, no waiting queues — just one-to-one help from an experienced music technology specialist. I’ll connect to your system remotely, identify the issue, and guide you through the fix.