Cubase support session
Hello Paul. I have Native Instruments Maschine MK3 running in Cubase. I’m getting an error message: “One or more Kontakt instances cannot be recalled correctly perhaps due to missing content”. Can you help? – HE I received the above request from a client and arranged… Read More »Resolving NI Maschine MK3 Missing Content Errors on PC
Hi Paul. I am starting to get many Cubase crashes for no obvious reason. I upgraded to Cubase 14 as I thought that would help with stability, but it hasn’t solved the problem. I need to book a session with you as soon as possible.… Read More »Troubleshooting Cubase 14 – Part 2
Hi Paul. Cubase is not opening. When I double-click the icon I get an error message that says ‘No Valid License Found’. Then the app shuts down. Its weird because I have a license and it was working yesterday. What can I do? – BC… Read More »Cubase 9.5 Not Opening – No Valid License Found – Solved
Hi Paul. My PC keeps shutting down when I’m using Cubase 13. I don’t know why. Can you help? I received the above message from an existing client and we arranged a time to connect for a remote support session. Once I was remotely viewing… Read More »PC Suddenly Shutting Down While Using Cubase – Solved
Hi Paul. I just tried to open Ivory 2 in Cubase on my Mac and I get an error message saying the library files are missing. Can you help? – NH I received the above message from an existing client and we arranged a time… Read More »Ivory II Library Files Missing – Solved
Hi Paul. I need professional help restoring missing MIDI and data files to my Cubase 14 Pro project. I had files saved on OneDrive and now they’re missing. – NN I received the above message from a new client and we arranged a time to… Read More »Diagnosing the Cause of Missing Cubase Audio Files
My Donner DMK-25 MIDI controller isn’t listed in Cubase’s MIDI Remote Manager. How do I use the Play and Stop buttons on the keyboard to control Cubase? – Robbie Paul Andrews of Audio Support explains how he helped his client solve this issue: During a… Read More »Setting up MIDI Controller Play/Stop Controls in Cubase
Hi Paul. I have bought a Donner DMK-25 MIDI controller, but it doesn’t work in Cubase. Can you help me? Robbie Paul Andrews of Audio Support explains how he helped his client solve this issue: I recently received this question from Robbie, an electronic music… Read More »Connection problems with USB MIDI controller – Solved
As part of a series of remote support lessons, I was asked about Cubase templates: I want to build a Cubase template for my jazz compositions. I know exactly the VST instruments and effects I want to use, but they are on different Cubase projects.… Read More »Track Export Feature for Templates in Cubase
Having trouble getting your MIDI keyboard to work with Cubase 14? This case study details how Audio Support resolved an issue where a Launchkey Mini MK3 wasn’t sending MIDI input to Cubase. The solution involved activating the ‘All MIDI Inputs’ setting for the device in… Read More »MIDI Keyboard Not Working With Cubase 14 – Solved