Hi Paul. I have no sound coming from my TASCAM audio interface. I can hear my microphone through the headphones but not Cubase. Also only microphone inputs 1 and 2 are working. Can you help me please? – Mike I received the above message from… Read More »No Sound from Tascam US-4x4HR Audio Interface – Solved
Hi Paul. I can’t see any of my instruments in Komplete Kontrol in Logic Pro. Can we connect for you to sort that out for me? – Sam I received the above message from Sam and we arranged a time to connect for later that… Read More »Komplete Kontrol Missing Presets in Logic Pro
Hi Paul. I have a new Windows laptop and I want to stream to Youtube live. I have my microphone, Focusrite Scarlett audio interface and OBS installed but I’m having problems getting it all configured. Can you help? Amy I received the above message and… Read More »Configuring PC Audio for Live-Streaming to YouTube
Last week, I helped a client who had moved his Cubase system from a PC to a new Mac. He needed my help restoring all his Steinberg VST plug-ins. The process was complicated by the current situation involving Steinberg moving from their soft and USB… Read More »Problems Upgrading to Steinberg Activation Manager – Solved
Waves plug-ins are causing similar slow loading problems in both Cubase and ProTools. In recent years, Waves have started using a complicated system of licences/update plans to force their customers to buy updates to keep their products compatible with the latest DAWs. Users start to notice problems when they try to load old plug-ins within new DAW software or new plug-ins within older DAW software.
This week I was booked for two different remote support requests involving different DAWs. One client was running Pro Tools and the other Cubase. Both problems had the same underlying cause. The Problem As Pro Tools loads a session template, the loading bar moves across… Read More »Pro Tools freezing when loading a project on Windows – Solved
Paul from Audio Support explains the problem: Hi Iz. The issue here is that the text shown in Logic Pro doesn’t match the text from the setup article provided by Arturia. Here’s what each of those options means: KL Essential 61 mk3 MIDI This option… Read More »Arturia Keylab Essential 61 MIDI control surface options in Logic Pro
“Very efficient and professional service! Cubase problems were dealt with patiently and Paul took time to explain what was going on. I would recommend his services to anyone.”
Hello Paul. I would be pleased to hire you if you know how to solve this issue: “Audio Unit plug-in reported a problem which might cause the system to become unstable. Please quit and restart Logic Pro”. I am on Mac Sonoma 14.3 – M1… Read More »Logic Pro 10.8.1 Error Message Using Kontakt- Solved
This week I took my second booking via the website Fiverr. https://www.fiverr.com/paulandrews369/help-you-with-your-focusrite-scarlett-audio-interface I was contacted by a voice actor who had already purchased recording equipment for his new home studio: He was now a bit stuck getting everything working, so he booked me for some… Read More »Helping a Voice Actor Get Started With Home Recording