Friday 8th March 2024 was Year 8 World of Work Day at my son’s school. My eldest son Josh (13) had the day off school to visit a working environment and gain experience of the world-of-work. I agreed with my wife that Josh would spend… Read More »Year 8 World of Work Day 2024
Hi Paul. I am having problems using my Yamaha Mod X 7 Plus synthesier which came bundled with Cubase AI software. Can we connect for you to help me with this please? – Mark I received the above message from Mark via WhatsApp and we… Read More »Remote Support Session -Setting up a Yamaha ModX7+ and Cubase Elements AI
This case study explores a Pro Tools user’s inability to access their Antares Autotune plugins due to a licensing error. The key to the solution was identifying and removing corrupted CodeMeter licensing software. This post outlines the troubleshooting steps and the ultimate solution provided by… Read More »Anatares Autotune Licensing Problem in Pro Tools- Solved
Sometimes settings in Windows can cause Cubase to not fit onto the screen properly. In this example from a recent remote support session, the Create Empty button at the bottom of Cubase’s Hub is hidden from view. This problem can be solved by right-clicking on… Read More »Create Empty Button Hidden in Cubase Hub – Solved
Hi, I’m hoping you can help. I’m trying to integrate two external synths into Cubase7.5 on Windows 7 to use MIDI and record audio. The two synths are Nord Lead4 and the other is a Roland TR8S. Would this be something you could help with… Read More »Setting up Hardware Synths in Cubase 7.5
Hi Paul These vertical lines have randomly appeared on my timeline. It seems wheel messages are randomly inserted. Can you help me please? James I received the above message from James and we arranged to connect later that day. Once we were speaking on the… Read More »Unwanted MIDI data appearing in Sonar Professional – Solved
Hello Paul. I am running Logic on a 12-month-old, desktop Mac. Recently, I replaced my old interface (Behringer FCA 1616) with an Audient ID24 to work in conjunction with my Audient ASP800 (which was previously working fine with the Behringer). I can record, but the… Read More »Sample Rate Problems Using an Audient ID24 and ASP800 in Logic Pro – Solved
In the following article, Paul from Audio Support details a year of remote support services he provided to his client, Derrick R Brown. During weekly remote sessions, Paul was able to take Derrick from a non-functioning home studio to making his own music in Cubase… Read More »One Year of Weekly Remote Support: Derrick R Brown
I received the above enquiry from Alan and we arranged an hour’s remote support session for the next day. From Alan’s initial enquiry, I had a good idea of what the problem was. This is how we spent the hour’s session: After the hour’s session,… Read More »Remotely Configuring Cubase and Windows Audio
Hi Paul. I have just bought an Apollo Solo USB audio interface for my Windows laptop. I am having trouble re-installing it. I managed to initially install it successfully and it was working fine, but I started tinkering around with the free plugins that it… Read More »Installing UAD Apollo Solo and hiding unwanted plugins in Cubase