At Audio Support we often encounter glitchy sound issues, we can diagnose whether the problem is caused by the DAW software set-up or by connected hardware. In this case, it was the settings for the microphone. Paul tells us more in his job report.
Audio Support Job Report
I spoke to a singer in North London who was having problems with his Cubase setup. He was using a Behringer UMC22 audio interface and having an issue with his audio recorded from his microphone sounding strange.
I remoted into his PC and he showed me his setup. I looked through his Cubase Studio Setup and Audio Connections. Worked out that the issue was that his audio input he was using was set to his Realtek soundcard rather than the UMC22. This meant he was recording the audio through his laptop microphone rather than his AKG P5.
Changed the settings in ASIO4ALL and showed the client how to make the changes for himself if he needed to in the future. Did some microphone testing with the client and used the rest of the hour to show him how to import his backing tracks into Cubase and record his vocals over the top.
About the Author
I’m the owner and lead technician for Audio Support, a small company based in London, UK that connects remotely with clients worldwide to help them with their music technology issues. I’ve run Audio Support since 2005 and in that time I’ve seen and solved thousands of recording studio problems.
Outside of Audio Support, I run music workshops at a local school, play bass in a 90s tribute function band and perform modular synth jams with friends on Twitch.
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