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Other Logic Pro Requests

Audio Support offers a service to help Logic Pro users who need expert help. In a remote support session, one of our friendly and experienced technicians can connect to your Mac to resolve problems or answer any questions you might have about the software.

We can help you with almost any request involving Logic Pro X or other music technology products.

Recent Logic Pro questions answered:

How Our Service Works

This is the process you should expect when making a booking for remote technical support:
  • Client makes an enquiry by email or WhatsApp.
  • Audio Support will reply and confirm if we can help.
  • A date and time for the remote support session is arranged.
  • Client makes payment for the first hour of support via PayPal.
  • At the agreed date and time, Audio Support technician connects with the client via voice call and remote desktop.
  • Technician helps the client solve the problem.
  • Email contact after the session to confirm everything is resolved.

The process for making a remote troubleshooting appointment is explained in more detail in this guide for new clients.

Rates

Our standard rate for an hour of remote support is

  • £60 (UK)
  • $75 (USD)
  • €70 (EURO)

Questions

For answers to common questions about our remote support service such as ‘what happens if you solve my problem in less than an hour?‘ or ‘what if you can’t solve my problem?‘ please visit our FAQ page.

Get in Touch

More Logic Problems

Logic Pro Crashes

Crashes in Logic Pro can occur for many reasons. We find plugins, audio interfaces and file path errors are the usual cause of crashes.

Find out more.

Logic Pro Plugins

Plugins are the most common cause of crashes and error messages in Logic.

Find out more

Logic Pro Audio Interfaces

Sample rate errors and glitchy playback are usually resolved by looking at your audio interface.

Find out more.

Connecting External Hardware with Logic Pro

We have extensive experience installing, configuring and troubleshooting other studio equipment such as synthesizers, effects boxes and mixers to run smoothly with Logic. Find out more.

Logic Pro's control Surface setup window

If your control surface isn’t behaving correctly, this is usually down to configuration in Logic’s Control Surface Setup or other MIDI in your system.  Find out more.

Logic Pro Sample Library Management

We can help free up space and improve performance on your Mac by moving your large sample libraries to external hard drives and then configuring your sampler plugins to recognise the new library locations. Find out more.

Logic Pro Files Not Found

We can restore Logic projects which are opening with missing file errors. Find out more.

Logic Pro System migration

Apple’s migration assistant is great for moving your user data to a new Mac, but often does not work well with pro-level music software and plugins. Find out more.

Macs and MIDI Routing

Logic Pro has very powerful MIDI routing and processing capabilities, which can cause problems when they are misconfigured. Find out more.

Noisy Fans on MacBooks

This is a common issue on Intel (2021 and earlier) MacBooks. The causes of the fan noises can vary, but there are steps we can take to reduce the noise. Find out more.

Reviews

Audio Support
5.0
Based on 112 reviews
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David Wyatt
David Wyatt
12:04 07 Nov 24
Many thank to Paul for sorting out a non-sounding key on my Roland keyboard. He also found another key that wasn't working fully (that I hadn't noticed) and fixed that too. It was all done in just over an hour. Absolutely first class service, at my home, as he lives nearby. He is such a friendly personable guy, and I have no hesitation in recommending him... you won't be disappointed.
Luuk Melisse
Luuk Melisse
08:52 07 Nov 24
Breadalbaneman
Breadalbaneman
10:54 29 Oct 24
I had an hour session with Paul of Audio Support today after a seriously frustrating week of trying to get Cubase/Tascam to work. Fantastic result and this guy knows his stuff. I am now up and running and raring to go. Thanks again and no hesitation recommending Audio Support. Does what it says on the tin. Brilliant!
Laurie Batchelor
Laurie Batchelor
08:14 16 Oct 24
Paul was really helpful in solving problems with Logic Pro that were making it difficult to use & also taught me about some other more general Logic things as well
Amy Balmer
Amy Balmer
19:02 11 Oct 24
If I could give Paul infinite stars I would! He is literally my Audio Tech Hero! I was so stuck with a number of different issues and after witnessing him working live I can tell you now there is no way in hell I could of solved any of that on my own despite pouring over hours of youtube tutorials - not even my best techy friends where able to help me on this one! He is not only a virtuoso in all things sound engineering, music and tech related but, he is so personable and funny as well as super supportive and patient to work and learn alongside with, definitely a natural teacher. I will be telling all my fellow singers, performers and musicians about him and his skills as he is a one stop shop for all our frustrations and needs! And I know that whenever I have anything to do with tech stuff whether that be to increase my own learning or skills or on events and projects he is and always will be my go to guy! I highly recommend Paul!Thank you SO much!
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