Paul, I’d benefit from another hour with you. I have an imbalance in the left and right channel gain balance at the end of the SSL Fusion chain. Could you help me with this? Last week I connected with a producer client, T, who I… Read More »Gain Problems with Pro Tools and an SSL 12 Audio Interface – Solved
Had a request from an existing client, T, who needed help getting his studio configured to make best use of his Pro Tools system with his outboard effects. He had the following equipment: Everything needed to be correctly connected and set up in a way… Read More »Custom Pro Tools Template – SSL12, SSL Fusion and Warm Audio preamp
Hi Paul, I hope you can help me solve an issue. I use Logic Pro and my Macbook kept crashing every time it reached a certain point in a song. It said System Overload or Disk Too Slow. I changed the buffer size and a… Read More »Logic Pro Disk Overload on Mac Mini M2 – Solved
At Audio Support we often help our clients with licensing errors. In this particular case the problem was not a technical one but human error. Paul explains how he found the mistake and helped his client correct it in this job report. Audio Support Job… Read More »Cubase 13 Pro Licensing Problem – Solved
I remotely connected with a client to help them resolve an issue in their Sonar Professional setup. When Melodyne Essential 5.3 was opened as a Region FX, Sonar would immediately crash. This problem took me about 90 minutes to figure out. My process involved looking… Read More »Melodyne 5.3 Crashing Sonar – Solved
Hi Audio Support I’ve just installed Cubase 8 onto my Thinkpad P53s. I’m having a lot of popping and cracking when playing my guitar, also latency issues… Dan I received the above message via my website enquiry form and I arranged a time to connect… Read More »Crackles and Pops When Recording Guitar in Cubase 8 – Solved
Connected remotely with a client to help him resolve an issue with his AXE I/O interface. Despite the interface being correctly selected as the output device in Logic Pro, he couldn’t hear any audio coming out of it. I went through the basic steps and… Read More »IK Multimedia AXE I/O Audio Interface Not Working with Logic Pro X – Solved
I connected remotely with a client to help him install some new plugins on his system. He wanted to replicate the vocal distortion sound from this YouTube tutorial: Once we had created the first preset, I showed my client how we could use Logic’s Aux… Read More »Building Custom Vocal Distortion Presets in Logic Pro X
Connected remotely with a client to help him sort out some problems on his studio Mac. We needed to do a few tidying-up jobs across a number of support sessions to get his Logic system working correctly, but one error which I found interesting was… Read More »Evolve Mutations Sample Library Missing in Kontakt – Solved
This was a bug with Pro Tools/Waves that I found and solved as part of a much bigger project involving rebuilding a wiped Mac Pro for a studio in South London. One of the things I needed to do for that job was to redownload… Read More »Waves Central v10 Plugins Not Showing in Pro Tools – Solved