Spoke to a client in the West of England who was having a problem with Cubase crashing as it was loading. I started the process of troubleshooting by restarting Cubase and watching the info displayed on its opening splash screen. I noticed that the crash… Read More »Cubase Crashing on Load
Connected with a client in California who I had helped with some Cubase issues in the past. He needed help moving his Cubase setup to a new PC. Whilst we spoke on Whatsapp I connected with my client’s old PC via Anydesk. We made a… Read More »Migrating a Cubase Setup to a New PC
Spoke to a client in the US who was having a problem with no sound being heard in a Cubase project that had previously been working fine. My process to diagnose and solve this problem: I discussed with the client the likely cause and worked… Read More »No Sound in an individual Cubase Project
Connected with a composer client in Sussex, England who was having problems with his Pro Tools session files crashing when opening on his M1 Mac. The projects would open but then the program would freeze and need to be force-quit. This seemed to be at… Read More »Pro Tools Crashing on Load
Connected with a client who was migrating his Sonar Professional setup from an old laptop to a new one. We had already spoken about his choice of laptop and I had confirmed his choice of a Carillion Core 3 was a good one. Once the new laptop… Read More »Migrating a Sonar Professional Setup
Spoke to a recording artist and her manager about recommendations I would make for her new live rig for an upcoming series of gigs. I had previously helped them with some technical problems transferring session files from Pro Tools to Cubase. She needed a solution… Read More »Recommending an Audio Interface for Live Performance
I spoke to a singer in North London who was having problems with his Cubase setup. He was using a Behringer UMC22 audio interface and having an issue with his audio recorded from his microphone sounding strange.
Spoke to a composer in West London who was having problems with Logic Pro. This was his process: I connected with the client’s Mac remotely and looked at his Logic project and worked out why this was happening. I explained to the composer that the… Read More »No sound from certain MIDI regions when assigning sounds to Native Instruments Kontakt
Connected remotely to a client in Spain who was setting up a Pro Tools rig for mastering. He was using four 16 Pro Tools HDX cards in the PCI slots of his Mac connecting to various hardware compressors, EQs and bus processors via an Apogee… Read More »Configuring an Apogee Symphony, Eventide H900 and Pro Tools HDX system
