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Ableton Live Support

Ableton Live Support

Ableton Live is loved for its creativity and flexibility — but when audio problems, latency, or plug-in errors strike, inspiration can quickly disappear. From audio interface setup to routing issues and performance glitches, even a small configuration error can cause big frustration.

Paul Andrews is a provider of expert music technology support

I’m Paul Andrews from Audio Support, an independent Ableton Live specialist who helps producers, DJs, and educators troubleshoot Ableton problems remotely.

While Ableton’s official support can assist with licences or downloads, I go further — diagnosing the full recording and playback environment. From buffer settings and driver setup to MIDI routing, plug-in conflicts and system optimisation, I make sure Ableton runs smoothly from the ground up.

Whether you use Ableton Live Intro, Standard or Suite, I can help you fix latency problems, restore missing instruments, stabilise sessions, and optimise performance for both production and live performance environments.

Audio Support is an independent service for Ableton Live users and is not affiliated with Ableton AG.

No automated tickets, no waiting queues — just one-to-one help from an experienced music technology specialist. I’ll connect to your system remotely, identify the issue, and guide you through the fix.

I usually reply to enquiries within a few hours during UK weekday daytime.

Once you make an enquiry, I’ll read it personally and reply with initial advice or a link to book a remote session if needed.

For booked sessions, you’ll receive a secure AnyDesk link and we’ll talk via WhatsApp or voice chat. Sessions last up to an hour — long enough to diagnose the cause and apply a practical fix.

How soon can you help me?

Usually within 1–2 days. Use the booking system below to find the next available slot.

How do remote sessions work?

We connect via AnyDesk for secure screen sharing and talk via WhatsApp or Google Meet. I guide you live.

What does it cost?

£90 per hour for remote troubleshooting (approx. $110 / €120). Paid securely via SimplyBook.

What if the problem isn’t fixed in one session?

You’ll get a clear plan: next steps, parts to order (if any), and an estimate for follow-up.