Case ID: #3910 Log Date: NOV 2024

Home Studio Visit to Configure Prism Monitoring Setup

Panic Index // FRUSTRATED
Technical Depth // ROUTING
RESOLVED
Target Environment
macOS + Ableton Live
Reported Symptom
“Cannot route audio to external Bricasti reverb or achieve zero-latency monitoring via Prism Atlas interface.”

Hi Paul. I’m having quite a few issues with Ableton routing through my interface (Prism Sound Atlas) and with an external Bricasti reverb. Could we arrange a visit? – Matthew

I visited Matthew in London for a half-day onsite support session. This is how we spent the time:

Matthew talked me through his equipment, explained the problems he was experiencing and what he wanted to achieve.

Prism Sound Atlas Hardware
  • I checked over Matthew’s Mac and made sure everything was installed correctly
  • Ran tests to make sure all the hardware was working correctly
  • Configured Ableton and Prism’s software to achieve zero-latency monitoring while recording
  • Connected and configured Matthew’s hardware reverb so he could use it as a plug-in within Ableton
  • Tested the setup and made sure Matthew was confident operating it for himself
Prism Sound Atlas Software

 At the end of the session, Matthew was happy his studio was now functioning correctly and was kind enough to leave me this nice review:

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