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Music Hardware Support

Audio Support offers technical support services for music hardware such as synthesisers, effects units, samplers, groove boxes, eurorack modules, microphones, mixing desks and any other music production equipment. 

Common problems

  • Connecting audio
  • MIDI routing
  • Configuring settings
  • Syncing and clock issues
  • Using hardware in combination with a DAW
  • Noise issues
  • Power issues
  • Questions about specific functions
  • Restoring old equipment
  • Patchbay design and building

Paul Andrews, the lead technician at Audio Support is a Music Technology expert with over 20 years experience diagnosing and solving problems with every brand of music equipment.

A hardware studio based around eurorack modular and synths that Paul maintains for a client in South London
A hardware studio based around Eurorack modular and synths that Paul maintains for a client in South London

To solve problems we can connect remotely using remote desktop and phone/video chat tools such as Anydesk, Teamviewer, Zoom, Whatsapp and others. If needed, we can also make a visit to your home or studio.

No automated tickets, no waiting queues — just one-to-one help from an experienced music technology specialist. I’ll connect to your system remotely, identify the issue, and guide you through the fix.