Audio Support offers technical support services for music hardware such as synthesisers, effects units, samplers, groove boxes, eurorack modules, microphones, mixing desks and any other music production equipment.
Common problems
- Connecting audio
- MIDI routing
- Configuring settings
- Syncing and clock issues
- Using hardware in combination with a DAW
- Noise issues
- Power issues
- Questions about specific functions
- Restoring old equipment
- Patchbay design and building
Paul Andrews, the lead technician at Audio Support is a Music Technology expert with over 20 years experience diagnosing and solving problems with every brand of music equipment.

To solve problems we can connect remotely using remote desktop and phone/video chat tools such as Anydesk, Teamviewer, Zoom, Whatsapp and others. If needed, we can also make a visit to your home or studio.
Let’s Get Your System Running Smoothly.
No automated tickets, no waiting queues — just one-to-one help from an experienced music technology specialist. I’ll connect to your system remotely, identify the issue, and guide you through the fix.
More Case Studies
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