Vintage Music Technology

Paul Andrews of Audio Support is a UK-based music technology expert. He is available to hire for the installation, configuration or repair of any vintage music equipment.

Paul connects remotely with clients worldwide via Whatsapp video and screen-sharing software. He is available to book by the hour.

Use this form to get in touch with Paul.

Installations

Connectivity

MIDI and audio cabling
Designing and building patchbay setups
Eliminating noise and hum in studios

Equipment Configuration

Editing MIDI settings to connect two devices
Editing patches to create custom sounds
Restoring patches from back-ups
Installing and troubleshooting PC/Mac editor software.

DAW Configuration

Logic Pro

Setting up an external hardware instrument in Logic Pro
Setting up effects boxes as I/O devices in Logic Pro
Routing MIDI in Logic Pro’s enviroment
Using Logic Pro to transfer sysex data
Restoring old and broken Logic Pro project files

Cubase

Setting up External Effects in Cubase
MIDI Device setup in Cubase
Installing and editing MIDI Patch Scripts in Cubase
Restoring old and broken CPR files
Using Cubase to manage sysex data

Pro Tools

Configuring Pro Tools I/O Matrix
Installing MIDI patch scripts in Pro Tools
Restoring old and broken Pro Tools PTF files
Using Pro Tools to manage sysex data

Universal Audio

Connecting and configuring external equipment in UAD Console

Repairs

Replacing capacitors
Replacing internal batteries
Repairing LED screens
Repairing loose and broken MIDI sockets
Repairing loose and broken jack or xlr sockets
Repairing type-A or B USB sockets
Repairing broken buttons

For most physical repairs Audio Support works in partnership with our friends at the Logarhythm workshop in North London.

Recent Problems Solved

Real client’s stories from the case study archive

Viscount Canticus Organ: Recording 3-Channel MIDI for Cubase and Sibelius Scoring

30 September 2025

Client’s Question

Session Result

Read Full Case Study Report

Atari ST MIDI Transfer: Moving Classic Sequencer Data into Cubase DAW

11 July 2024

Client’s Question

How can I transfer my old MIDI song files from my 1985 Atari ST sequencer into my modern Cubase DAW?

Session Result

The MIDI files were successfully recorded into Cubase by connecting the Atari’s MIDI OUT to the audio interface and manually triggering the recording. The stable MIDI clock allowed for clean transfer, and Cubase’s MIDI Dissolve feature was used to separate the tracks.

Read Full Case Study Report

Diagnosing issues with noise in vintage effects boxes

9 March 2023

Client’s Question

Session Result

Read Full Case Study Report

How Remote Support Works

1. Make an Enquiry

Explain your music technology issues and Paul will confirm if he can help.

2. Book a Session

Select a date and time and make payment via Simplybook.

3. Remotely Connect

Paul will work with you live to answer questions and solve problems.

Recent Reviews

Let’s Get Your System Running Smoothly.

No automated tickets, no waiting queues — just one-to-one help from an experienced music technology specialist. I’ll connect to your system remotely, identify the issue, and guide you through the fix.

Make an Enquiry

Book a Session

I usually reply to enquiries within a few hours during UK weekday daytime.

Once you make an enquiry, I’ll read it personally and reply with initial advice or a link to book a remote session if needed.

For booked sessions, you’ll receive a secure AnyDesk link and we’ll talk via WhatsApp or voice chat. Sessions last up to an hour — long enough to diagnose the cause and apply a practical fix.

How soon can you help me?

Usually within 1–2 days. Use the booking system below to find the next available slot.

How do remote sessions work?

We connect via AnyDesk for secure screen sharing and talk via WhatsApp or Google Meet. I guide you live.

What does it cost?

£90 per hour for remote troubleshooting (approx. $110 / €120). Paid securely via SimplyBook.

What if the problem isn’t fixed in one session?

You’ll get a clear plan: next steps, parts to order (if any), and an estimate for follow-up.

Make an Enquiry

I’ll reply personally as soon as I can — usually within a few hours during UK daytime.

Book Your Session Securely Online

You can book your Audio Support session instantly using the secure form below.
Choose a time that suits you — I’ll confirm by email and send remote-access details before your appointment.

Outside the UK? Use the Timezone icon to book in your local time.

💳 Session fee: £90 per hour (UK Pound Sterling)
⏱️ Availability: Usually within 1–2 days.
🗓️ Duration: Each session lasts one hour.
🔁 Rescheduling: Sessions can be moved up to 24 hours in advance.
🔒 Security: Remote access is one-time only and closes automatically when the session ends.
🌍 Timezone: Default times shown are UK (GMT/BST). Use the timezone Icon to set to your local time