Korg Support

Independent Help for Korg Instruments & Studio Hardware

Korg synths and controllers are legendary — from the Kronos and Nautilus to the Minilogue, MicroKorg, Volca series, and nano controllers. But firmware updates, USB driver issues, or DAW integration problems can quickly interrupt your creative flow.

Paul Andrews is a provider of expert music technology support

I’m Paul Andrews from Audio Support, an independent Korg specialist helping musicians, producers, and educators fix Korg hardware and software issues remotely. Whether you’re struggling to connect your keyboard to your DAW, configuring Korg USB-MIDI drivers, or syncing hardware via MIDI or USB, I’ll get your setup running smoothly again.

While Korg’s official support focuses on warranty and product documentation, I go further — diagnosing your entire system. From MIDI routing and driver setup to DAW integration and library management, I ensure your gear, software, and computer work together perfectly.

Audio Support is an independent service for Korg users and is not affiliated with Korg Inc.

BOOK A LIVE SESSION WITH A KORG EXPERT

How Remote Support Works

1. Make an Enquiry

Explain your music technology issues and Paul will confirm if he can help.

2. Book a Session

Select a date and time and make payment via Simplybook.

3. Remotely Connect

Paul will work with you live to answer questions and solve problems.

Recent Problems Solved

Real client’s stories from the case study archive

Preparing for a Studio Hardware Installation

14 December 2025

Client’s Question

What cables do I need to connect my hardware synths to my mixer?

Session Result

Equipment audited, cable inventory confirmed, site visit planned.

Read Full Case Study Report

MicroKorg MIDI Sync and Setup Issues in Logic Pro

20 November 2025

Client’s Question

MicroKorg arpeggiator not syncing to Logic Pro tempo

Session Result

Diagnosis confirmed potential hardware or cable fault; alternative routing proposed.

Read Full Case Study Report

Korg Kronos Audio Routing Fixed in Logic Pro

11 November 2025

Client’s Question

Why can’t I hear my Korg Kronos 2 in Logic Pro?

Session Result

External synth located, audio signal successfully recorded.

Read Full Case Study Report

Recent Reviews

Let’s Get Your System Running Smoothly.

No automated tickets, no waiting queues — just one-to-one help from an experienced music technology specialist. I’ll connect to your system remotely, identify the issue, and guide you through the fix.

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