Roland Support

Independent Help for Roland Instruments & Studio Gear

Roland gear is iconic — from AIRA synths and V-Drums to Rubix interfaces and Boutique modules. But when USB drivers, MIDI routing, or DAW connections go wrong, inspiration can grind to a halt.

Paul Andrews is a provider of expert music technology support

I’m Paul from Audio Support. I provide independent troubleshooting for Roland hardware and software, helping creators worldwide fix setup and connectivity issues remotely. Whether you’re struggling with Roland Cloud, driver installation, or getting your TR, MC or Juno hardware talking to your DAW, I’ll get your system running smoothly again.

Official Roland support handles warranty and firmware downloads — I go further by offering real-time remote diagnosis and configuration, ensuring your instruments, interfaces, and software all work together perfectly on macOS or Windows.

Audio Support is an independent service for Roland users and is not affiliated with Roland Corporation.

BOOK A LIVE SESSION WITH A ROLAND EXPERT

How Remote Support Works

1. Make an Enquiry

Explain your music technology issues and Paul will confirm if he can help.

2. Book a Session

Select a date and time and make payment via Simplybook.

3. Remotely Connect

Paul will work with you live to answer questions and solve problems.

Recent Problems Solved

Real client’s stories from the case study archive

Preparing for a Studio Hardware Installation

14 December 2025

Client’s Question

What cables do I need to connect my hardware synths to my mixer?

Session Result

Equipment audited, cable inventory confirmed, site visit planned.

Read Full Case Study Report

Studio Visit to Repair a Roland EM-10 Keyboard

7 November 2024

Client’s Question

Session Result

Read Full Case Study Report

Integrating Loopy Pro iPad Looping into a Complex Ableton Studio Signal Path

20 May 2024

Client’s Question

How do I correctly route my guitar, mic, and Loopy Pro iPad output to record the session in Ableton?

Session Result

The complex signal path was successfully implemented, routing all inputs through the Komplete Audio 6 to the iPad and Loopy Pro, then outputting the final looped audio back through the interface and into the Mac/Ableton system for recording.

Read Full Case Study Report

Recent Reviews

Let’s Get Your System Running Smoothly.

No automated tickets, no waiting queues — just one-to-one help from an experienced music technology specialist. I’ll connect to your system remotely, identify the issue, and guide you through the fix.

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