Roland Support
Independent Expert Help for Synths, Interfaces & Drum Machines
Roland Support
Independent Help for Roland Instruments & Studio Gear
Roland gear is iconic — from AIRA synths and V-Drums to Rubix interfaces and Boutique modules. But when USB drivers, MIDI routing, or DAW connections go wrong, inspiration can grind to a halt.
I’m Paul from Audio Support. I provide independent troubleshooting for Roland hardware and software, helping creators worldwide fix setup and connectivity issues remotely. Whether you’re struggling with Roland Cloud, driver installation, or getting your TR, MC or Juno hardware talking to your DAW, I’ll get your system running smoothly again.
Official Roland support handles warranty and firmware downloads — I go further by offering real-time remote diagnosis and configuration, ensuring your instruments, interfaces, and software all work together perfectly on macOS or Windows.
Audio Support is an independent service for Roland users and is not affiliated with Roland Corporation.
How Remote Support Works
1. Make an Enquiry
Explain your music technology issues and Paul will confirm if he can help.
2. Book a Session
Select a date and time and make payment via Simplybook.
3. Remotely Connect
Paul will work with you live to answer questions and solve problems.
Recent Problems Solved
Real client’s stories from the case study archive
Studio Visit to Repair a Roland EM-10 Keyboard
7 November 2024
Client’s Question
Session Result
Read Full Case Study Report: Studio Visit to Repair a Roland EM-10 Keyboard
Client’s Question
How do I correctly route my guitar, mic, and Loopy Pro iPad output to record the session in Ableton?
Session Result
The complex signal path was successfully implemented, routing all inputs through the Komplete Audio 6 to the iPad and Loopy Pro, then outputting the final looped audio back through the interface and into the Mac/Ableton system for recording.
Read Full Case Study Report: Integrating Loopy Pro iPad Looping into a Complex Ableton Studio Signal PathSetting up Hardware Synths in Cubase 7.5
29 February 2024
Client’s Question
Session Result
Read Full Case Study Report: Setting up Hardware Synths in Cubase 7.5Recent Reviews
Let’s Get Your System Running Smoothly.
No automated tickets, no waiting queues — just one-to-one help from an experienced music technology specialist. I’ll connect to your system remotely, identify the issue, and guide you through the fix.
I usually reply to enquiries within a few hours during UK weekday daytime.
Once you make an enquiry, I’ll read it personally and reply with initial advice or a link to book a remote session if needed.
For booked sessions, you’ll receive a secure AnyDesk link and we’ll talk via WhatsApp or voice chat. Sessions last up to an hour — long enough to diagnose the cause and apply a practical fix.
Make an Enquiry
I’ll reply personally as soon as I can — usually within a few hours during UK daytime.
Book Your Session Securely Online
You can book your Audio Support session instantly using the secure form below.
Choose a time that suits you — I’ll confirm by email and send remote-access details before your appointment.
Outside the UK? Use the Timezone icon to book in your local time.
- 💳 Session fee: £90 per hour (UK Pound Sterling)
- ⏱️ Availability: Usually within 1–2 days.
- 🗓️ Duration: Each session lasts one hour.
- 🔁 Rescheduling: Sessions can be moved up to 24 hours in advance.
- 🔒 Security: Remote access is one-time only and closes automatically when the session ends.
- 🌍 Timezone: Default times shown are UK (GMT/BST). Use the timezone Icon to set to your local time
You don’t have to keep guessing what’s wrong — I’ll help you find the cause and fix it, so you can get back to making music.
More Case Studies
Recent problems solved for real clients.
Resolving the Ghost Plugin: Drum Synth Validation Error in Logic Pro
12 November 2025
Client’s Question
Logic Pro plugin validated but not showing in menu, what’s wrong?
Session Result
AIR Drum Synth plugin file conflict resolved, instrument loading correctly.
Read Full Case Study Report: Resolving the Ghost Plugin: Drum Synth Validation Error in Logic ProAI Co-Pilot: Generating a Vintage Soul Track with Suno
11 November 2025
Client’s Question
How can I use Suno AI to generate professional-sounding music demos quickly?
Session Result
AI-generated 70s Soul track created from original lyrics via detailed style prompt.
Read Full Case Study Report: AI Co-Pilot: Generating a Vintage Soul Track with SunoKorg Kronos Audio Routing Fixed in Logic Pro
11 November 2025
Client’s Question
Why can’t I hear my Korg Kronos 2 in Logic Pro?
Session Result
External synth located, audio signal successfully recorded.
Read Full Case Study Report: Korg Kronos Audio Routing Fixed in Logic Pro
Client’s Question
How do I send my guitar pedal sound and a backing track clearly on Zoom?
Session Result
High-quality, mixed guitar, microphone, and backing track successfully routed into Zoom.
Read Full Case Study Report: Pro-Sound Guitar Lessons on Zoom: Routing Hardware and Backing Tracks