Audient Technical Support | Audio Support for iD and EVO Interfaces

Audient Support

Independent Help for Audient iD and EVO Interface Users

Audient interfaces are known for their clean sound and solid design, but installation, driver, or routing problems can still cause frustration.

Paul Andrews is a provider of expert music technology support

Audio Support provides one-to-one technical help for Audient users who want reliable recording and playback performance. Founded by Paul Andrews, a technician and educator with over 20 years’ experience in audio support, the service helps with setup, firmware updates, DAW integration, and latency optimisation.

Audio Support is an independent service and is not affiliated with Audient Ltd. or any other manufacturer.

BOOK A LIVE SESSION

How Remote Support Works

1. Make an Enquiry

Explain your music technology issues and Paul will confirm if he can help.

2. Book a Session

Select a date and time and make payment via Simplybook.

3. Remotely Connect

Paul will work with you live to answer questions and solve problems.

Recent Problems Solved

Real client’s stories from the case study archive

Resolving Digital Distortion: Sample Rate Mismatch Fixed with Audient iD24 and Logic Pro

12 February 2024

Client’s Question

Why am I getting digital distortion when recording with my new Audient iD24 and ASP800?

Session Result

Sample rate consistency established between the iD24 and ASP800, instantly eliminating digital glitches and distortion.

Read Full Case Study Report

Recent Reviews

Let’s Get Your System Running Smoothly.

No automated tickets, no waiting queues — just one-to-one help from an experienced music technology specialist. I’ll connect to your system remotely, identify the issue, and guide you through the fix.

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