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Plug-ins

Plug-ins are software applications that run inside a DAW such as Logic Pro, Cubase, Ableton or Pro Tools. They expand the range of sounds and effects available within the DAW.

Sometimes plug-ins can cause problems. For example:

  • Installation errors
  • Plugin not showing up within the DAW
  • Causing the DAW to crash
  • Licensing errors

Paul Andrews, the lead technician at Audio Support, is a Music Technology expert with over 20 years experience diagnosing and solving plug-in problems with any DAW on Windows or Mac.

Recent Problems Solved

Real client’s stories from the case study archive

Managing Native Instruments Komplete Libraries in Kontakt

Client’s Question

How do I hide unwanted libraries in the Kontakt side pane?

Session Result

Unused libraries hidden, visual clutter removed.

Read Full Case Study Report: Managing Native Instruments Komplete Libraries in Kontakt
Troubleshooting Logic Pro Plugin GUIs on Sonoma

Client’s Question

Why are my Logic Pro plugins showing a black screen on Sonoma?

Session Result

Diagnosis complete, path for OS stability and developer reporting established.

Read Full Case Study Report: Troubleshooting Logic Pro Plugin GUIs on Sonoma
Cubase Errors After Installing Sample Libraries in OneDrive

Client’s Question

Why can’t Cubase load my Spitfire Audio libraries after using OneDrive?

Session Result

Sample libraries relocated off OneDrive to internal SSD; errors resolved.

Read Full Case Study Report: Cubase Errors After Installing Sample Libraries in OneDrive

Let’s Get Your System Running Smoothly.

No automated tickets, no waiting queues — just one-to-one help from an experienced music technology specialist. I’ll connect to your system remotely, identify the issue, and guide you through the fix.

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More Case Studies

Recent problems solved for real clients.

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