
Slate Digital Support
Independent Help for Slate Digital Plugin and VSX Users
Slate Digital Support
Independent Help for Slate Digital Plugin and VSX Users
Slate Digital’s tools bring analogue character to modern production — but licensing management, plugin updates, and VSX hardware configuration can cause unexpected issues.

Audio Support helps Slate Digital users resolve setup and compatibility problems through clear, remote guidance. Founded by Paul Andrews, a technician and educator with over 20 years’ experience in music technology, Audio Support ensures your system runs smoothly and sounds great.
Audio Support is an independent service and is not affiliated with Slate Digital or any other manufacturer.
How Remote Support Works
1. Make an Enquiry
Explain your music technology issues and Paul will confirm if he can help.
2. Book a Session
Select a date and time and make payment via Simplybook.
3. Remotely Connect
Paul will work with you live to answer questions and solve problems.
Recent Reviews
Let’s Get Your System Running Smoothly.
No automated tickets, no waiting queues — just one-to-one help from an experienced music technology specialist. I’ll connect to your system remotely, identify the issue, and guide you through the fix.
More Case Studies
Recent problems solved for real clients.
The Turkey Adventure Part 4
24 December 2025
The Turkey Adventure Part 3
24 December 2025
The Turkey Adventure Part 2
24 December 2025