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Pro Tools support – independent help for session errors and audio setup.

Pro Tools Support

Avid’s Pro Tools is a world-standard DAW for recording, mixing and post-production — but it’s also complex and sensitive to system setup. From playback engine errors and plug-in crashes to interface connection problems or buffer warnings, even small issues can derail a project.

Paul Andrews is a provider of expert music technology support

I’m Paul Andrews from Audio Support, an independent Pro Tools specialist helping engineers, producers and studios troubleshoot Pro Tools issues remotely.

While Avid’s official support can help with installation or licensing, I go further — diagnosing the full recording environment. From ASIO and Core Audio configuration to plug-in compatibility, system optimisation and workflow advice, I ensure every part of your setup works together for a stable, professional Pro Tools experience.

Whether you use Pro Tools Studio, Artist or Ultimate, I can help you fix hardware connection problems, eliminate latency, and resolve session errors that interrupt your recordings or mixes.

Audio Support is an independent service for Pro Tools users and is not affiliated with Avid Technology Inc.

Pro Tools Display Scaling Fix on Windows 10/11

Client’s Question

Why is Pro Tools tiny on my new 4K monitor?

Session Result

Pro Tools display scaling fixed using Windows compatibility override.

Read Full Case Study Report: Pro Tools Display Scaling Fix on Windows 10/11
The Hidden Cost of Too Much Vocal Compression in Pro Tools

Client’s Question

Why is my piano track bleeding onto my vocal mic in Pro Tools?

Session Result

Headphone bleed eliminated, compression optimised, costly hardware upgrade avoided.

Read Full Case Study Report: The Hidden Cost of Too Much Vocal Compression in Pro Tools
Unsolved — Missing Verberate 2 License in Pro Tools 2025.10

Client’s Question

How do I get my free Verberate 2 plugin out of demo mode?

Session Result

Pro Tools successfully updated via standalone installer; Verberate 2 licensing issue confirmed to be a vendor-side error (Unsolved).

Read Full Case Study Report: Unsolved — Missing Verberate 2 License in Pro Tools 2025.10

No automated tickets, no waiting queues — just one-to-one help from an experienced music technology specialist. I’ll connect to your system remotely, identify the issue, and guide you through the fix.