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Reaper Support

Reaper is renowned for its flexibility, customisation, and incredible efficiency — but that power can also lead to confusion when things don’t work as expected. Routing issues, MIDI problems, or complex plugin chains can easily get in the way of creativity.

Paul Andrews is a provider of expert music technology support

Audio Support provides expert one-to-one help for Reaper users who need clarity and reliability. Founded by Paul Andrews, a technician and educator with over 20 years’ experience in music technology, the service offers remote troubleshooting and workflow optimisation tailored to your system.

Sessions can include audio routing setup, interface configuration, performance tuning, or plugin troubleshooting — with a clear focus on making your Reaper environment simple, stable, and fast.

Audio Support is an independent service and is not affiliated with Cockos Incorporated or any other manufacturer.

Case Study: Solving the REAPER “Missing Audio” Error Caused by OneDrive

Client’s Question

Why does REAPER keep saying “Missing Audio Files” when I know they’re on my PC?

Session Result

Missing audio files located in hidden AppData folder, OneDrive uninstalled, and REAPER project integrity restored.

Read Full Case Study Report: Case Study: Solving the REAPER “Missing Audio” Error Caused by OneDrive
Windows 7 Audio & MIDI Problems Solved in Reaper: Driver Reinstall and CMOS Battery Fix

Client’s Question

I am running Reaper on Windows 7, I have problems with both MIDI and audio recording on my Carillion PC. Also, the clock keeps resetting itself. Can you help?

Session Result

The MIDI and audio recording issues in Reaper were solved by re-installing the audio interface drivers and correctly configuring Reaper’s audio settings. The separate problem of the clock constantly resetting was diagnosed as a dead CMOS battery on the motherboard, and the client was provided with links to purchase and install a replacement, resulting in a fully functional system.

Read Full Case Study Report: Windows 7 Audio & MIDI Problems Solved in Reaper: Driver Reinstall and CMOS Battery Fix
OBS Live Streaming Audio Fix: Routing Focusrite Mic & VST Effects with VoiceMeeter on Windows

Client’s Question

Why is my mic and VST effects audio choppy when I try to stream on OBS?

Session Result

The routing conflicts and noise were eliminated by correctly setting up the Focusrite driver, utilizing VoiceMeeter Banana for VST insertion and audio routing, and disabling all redundant Windows audio devices to stabilize the sample rate.

Read Full Case Study Report: OBS Live Streaming Audio Fix: Routing Focusrite Mic & VST Effects with VoiceMeeter on Windows

No automated tickets, no waiting queues — just one-to-one help from an experienced music technology specialist. I’ll connect to your system remotely, identify the issue, and guide you through the fix.

I usually reply to enquiries within a few hours during UK weekday daytime.

Once you make an enquiry, I’ll read it personally and reply with initial advice or a link to book a remote session if needed.

For booked sessions, you’ll receive a secure AnyDesk link and we’ll talk via WhatsApp or voice chat. Sessions last up to an hour — long enough to diagnose the cause and apply a practical fix.

How soon can you help me?

Usually within 1–2 days. Use the booking system below to find the next available slot.

How do remote sessions work?

We connect via AnyDesk for secure screen sharing and talk via WhatsApp or Google Meet. I guide you live.

What does it cost?

£90 per hour for remote troubleshooting (approx. $110 / €120). Paid securely via SimplyBook.

What if the problem isn’t fixed in one session?

You’ll get a clear plan: next steps, parts to order (if any), and an estimate for follow-up.

Recent problems solved for real clients.

Resolving the Ghost Plugin: Drum Synth Validation Error in Logic Pro

Client’s Question

Logic Pro plugin validated but not showing in menu, what’s wrong?

Session Result

AIR Drum Synth plugin file conflict resolved, instrument loading correctly.

Read Full Case Study Report: Resolving the Ghost Plugin: Drum Synth Validation Error in Logic Pro
AI Co-Pilot: Generating a Vintage Soul Track with Suno

Client’s Question

How can I use Suno AI to generate professional-sounding music demos quickly?

Session Result

AI-generated 70s Soul track created from original lyrics via detailed style prompt.

Read Full Case Study Report: AI Co-Pilot: Generating a Vintage Soul Track with Suno
Korg Kronos Audio Routing Fixed in Logic Pro

Client’s Question

Why can’t I hear my Korg Kronos 2 in Logic Pro?

Session Result

External synth located, audio signal successfully recorded.

Read Full Case Study Report: Korg Kronos Audio Routing Fixed in Logic Pro
Pro-Sound Guitar Lessons on Zoom: Routing Hardware and Backing Tracks

Client’s Question

How do I send my guitar pedal sound and a backing track clearly on Zoom?

Session Result

High-quality, mixed guitar, microphone, and backing track successfully routed into Zoom.

Read Full Case Study Report: Pro-Sound Guitar Lessons on Zoom: Routing Hardware and Backing Tracks