Yamaha Support

Independent Help for Synths, Keyboards & Audio Interfaces

Yamaha instruments and interfaces are known for reliability—but even the best setups can falter when MIDI, USB drivers, or routing configurations go wrong.

Paul Andrews is a provider of expert music technology support

I’m Paul from Audio Support. I provide independent troubleshooting for Yamaha music technology, including Montage, MODX, MOXF, and UR/AG audio interfaces. Whether you’re struggling with sound routing, MIDI recognition, or DAW setup, I can help you get back to making music fast.

While Yamaha’s official support can guide you through product registration or downloads, I go further: remote diagnosis and complete system alignment. From driver conflicts and firmware updates to MIDI channel mapping and DAW integration, I make sure every part of your Yamaha setup works perfectly with your Mac or PC.

Audio Support is an independent service for Yamaha users and is not affiliated with Yamaha Corporation.

BOOK A LIVE SESSION WITH A YAMAHA EXPERT

How Remote Support Works

1. Make an Enquiry

Explain your music technology issues and Paul will confirm if he can help.

2. Book a Session

Select a date and time and make payment via Simplybook.

3. Remotely Connect

Paul will work with you live to answer questions and solve problems.

Recent Problems Solved

Real client’s stories from the case study archive

Yamaha Montage MIDI Note Issues in Logic Pro: Fixing Multi-Part Data Overload

11 March 2025

Client’s Question

Why are my MIDI notes missing or hanging when I play chords on my Yamaha Montage 8 into Logic Pro?

Session Result

The issue was identified as the Montage sending simultaneous MIDI data over multiple channels due to an active Multi-Part Performance. The problem was resolved by switching the Montage to a single-part ‘Init’ Performance preset.

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Cubase Guitar Rig Lesson: Configuring ASIO Drivers and Yamaha AG06 for Low-Latency Guitar Recording

24 November 2024

Client’s Question

How do I properly set up and use Native Instruments Guitar Rig in Cubase for recording my guitar?

Session Result

The setup was successfully configured by verifying the Guitar Rig and Cubase installations, setting the correct ASIO driver and latency settings, defining the correct knob positions on the Yamaha AG06 mixer, and confirming the ability to make test recordings.

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Yamaha MODX7+ Setup with Cubase AI: Fixing Driver and MIDI Doubling Issues

6 March 2024

Client’s Question

I am having problems getting my Yamaha MODX7+ synthesizer to work correctly with the bundled Cubase AI software.

Session Result

The Yamaha MODX7+ was successfully set up with Cubase AI by installing the necessary drivers, resolving a visual scaling problem in Windows, and instructing the client on how to use the synth’s Local Control function to fix the issue of doubled MIDI notes during recording.

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Recent Reviews

Let’s Get Your System Running Smoothly.

No automated tickets, no waiting queues — just one-to-one help from an experienced music technology specialist. I’ll connect to your system remotely, identify the issue, and guide you through the fix.

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