Yamaha Support
Independent Expert Help for Keyboards, Synths & Audio Interfaces
Yamaha Support
Independent Help for Synths, Keyboards & Audio Interfaces
Yamaha instruments and interfaces are known for reliability—but even the best setups can falter when MIDI, USB drivers, or routing configurations go wrong.
I’m Paul from Audio Support. I provide independent troubleshooting for Yamaha music technology, including Montage, MODX, MOXF, and UR/AG audio interfaces. Whether you’re struggling with sound routing, MIDI recognition, or DAW setup, I can help you get back to making music fast.
While Yamaha’s official support can guide you through product registration or downloads, I go further: remote diagnosis and complete system alignment. From driver conflicts and firmware updates to MIDI channel mapping and DAW integration, I make sure every part of your Yamaha setup works perfectly with your Mac or PC.
Audio Support is an independent service for Yamaha users and is not affiliated with Yamaha Corporation.
How Remote Support Works
1. Make an Enquiry
Explain your music technology issues and Paul will confirm if he can help.
2. Book a Session
Select a date and time and make payment via Simplybook.
3. Remotely Connect
Paul will work with you live to answer questions and solve problems.
Recent Problems Solved
Real client’s stories from the case study archive
Client’s Question
Why are my MIDI notes missing or hanging when I play chords on my Yamaha Montage 8 into Logic Pro?
Session Result
The issue was identified as the Montage sending simultaneous MIDI data over multiple channels due to an active Multi-Part Performance. The problem was resolved by switching the Montage to a single-part ‘Init’ Performance preset.
Read Full Case Study Report: Yamaha Montage MIDI Note Issues in Logic Pro: Fixing Multi-Part Data OverloadCubase Guitar Rig Lesson: Configuring ASIO Drivers and Yamaha AG06 for Low-Latency Guitar Recording
24 November 2024
Client’s Question
How do I properly set up and use Native Instruments Guitar Rig in Cubase for recording my guitar?
Session Result
The setup was successfully configured by verifying the Guitar Rig and Cubase installations, setting the correct ASIO driver and latency settings, defining the correct knob positions on the Yamaha AG06 mixer, and confirming the ability to make test recordings.
Read Full Case Study Report: Cubase Guitar Rig Lesson: Configuring ASIO Drivers and Yamaha AG06 for Low-Latency Guitar Recording
Client’s Question
I am having problems getting my Yamaha MODX7+ synthesizer to work correctly with the bundled Cubase AI software.
Session Result
The Yamaha MODX7+ was successfully set up with Cubase AI by installing the necessary drivers, resolving a visual scaling problem in Windows, and instructing the client on how to use the synth’s Local Control function to fix the issue of doubled MIDI notes during recording.
Read Full Case Study Report: Yamaha MODX7+ Setup with Cubase AI: Fixing Driver and MIDI Doubling IssuesRecent Reviews
Let’s Get Your System Running Smoothly.
No automated tickets, no waiting queues — just one-to-one help from an experienced music technology specialist. I’ll connect to your system remotely, identify the issue, and guide you through the fix.
I usually reply to enquiries within a few hours during UK weekday daytime.
Once you make an enquiry, I’ll read it personally and reply with initial advice or a link to book a remote session if needed.
For booked sessions, you’ll receive a secure AnyDesk link and we’ll talk via WhatsApp or voice chat. Sessions last up to an hour — long enough to diagnose the cause and apply a practical fix.
Make an Enquiry
I’ll reply personally as soon as I can — usually within a few hours during UK daytime.
Book Your Session Securely Online
You can book your Audio Support session instantly using the secure form below.
Choose a time that suits you — I’ll confirm by email and send remote-access details before your appointment.
Outside the UK? Use the Timezone icon to book in your local time.
- 💳 Session fee: £90 per hour (UK Pound Sterling)
- ⏱️ Availability: Usually within 1–2 days.
- 🗓️ Duration: Each session lasts one hour.
- 🔁 Rescheduling: Sessions can be moved up to 24 hours in advance.
- 🔒 Security: Remote access is one-time only and closes automatically when the session ends.
- 🌍 Timezone: Default times shown are UK (GMT/BST). Use the timezone Icon to set to your local time
You don’t have to keep guessing what’s wrong — I’ll help you find the cause and fix it, so you can get back to making music.
More Case Studies
Recent problems solved for real clients.
Resolving the Ghost Plugin: Drum Synth Validation Error in Logic Pro
12 November 2025
Client’s Question
Logic Pro plugin validated but not showing in menu, what’s wrong?
Session Result
AIR Drum Synth plugin file conflict resolved, instrument loading correctly.
Read Full Case Study Report: Resolving the Ghost Plugin: Drum Synth Validation Error in Logic ProAI Co-Pilot: Generating a Vintage Soul Track with Suno
11 November 2025
Client’s Question
How can I use Suno AI to generate professional-sounding music demos quickly?
Session Result
AI-generated 70s Soul track created from original lyrics via detailed style prompt.
Read Full Case Study Report: AI Co-Pilot: Generating a Vintage Soul Track with SunoKorg Kronos Audio Routing Fixed in Logic Pro
11 November 2025
Client’s Question
Why can’t I hear my Korg Kronos 2 in Logic Pro?
Session Result
External synth located, audio signal successfully recorded.
Read Full Case Study Report: Korg Kronos Audio Routing Fixed in Logic Pro
Client’s Question
How do I send my guitar pedal sound and a backing track clearly on Zoom?
Session Result
High-quality, mixed guitar, microphone, and backing track successfully routed into Zoom.
Read Full Case Study Report: Pro-Sound Guitar Lessons on Zoom: Routing Hardware and Backing Tracks