Experiencing missing or hanging MIDI notes when a Yamaha Montage 8 is connected to Logic Pro? This issue can be caused by the Montage inadvertently sending MIDI data on multiple Performance Parts simultaneously. In this case study, Paul Andrews of Audio Support explains how he remotely diagnosed and resolved this problem for a client by identifying and changing the active Performance preset on the Montage.
I recently received an email from a client asking for some advice about an AKAI MPK249 MIDI controller keyboard not connecting to Logic Pro. I didn’t think my client needed another remote support session and advised him to purchase a new USB Hub. This was… Read More »Why an AKAI MPK249 Might Not be Recognised by OSX
I received a message from a producer who was having trouble with his M-Audio Keyboard not connecting to Logic Pro. We arranged a time to connect, established a remote connection and I had a look at his system. First, I checked inside Logic’s MIDI environment… Read More »M-Audio Keystation 88 II not sending MIDI to Logic Pro – Solved
Hi Audio Support. I’m trying to set up my SPL Transient Designer hardware unit to use as an effect in Logic. My audio interface is a Presonus 1810c. I want to be able to control the balance between processed and unprocessed sound and I need… Read More »I/O Effect Feedback Fix: Setting Up SPL Transient Designer in Logic Pro with PreSonus Universal Control
Connected remotely with a client preparing for an upcoming gig. Last month I had helped him work out why his MIDI faders were unable to control specific functions in Logic. This time the problem was the pitch bend wheel on his AKAI MPK249 controller wasn’t… Read More »Fixing the AKAI MPK249 Pitch Wheel When It Sends MIDI on the Wrong Channel
Connected remotely with a client in Spain who was having trouble integrating an analogue summing mixer into his Logic setup. Soloing tracks was not working and causing all the tracks to be muted. Identified that the problem was the audio track he was using as… Read More »Logic Pro solo function not working with an analogue summing mixer
Connected remotely to a client in Manchester to help with a Cubase setup. Before we were able to get to Cubase the client was having problems with his USB hubs disconnecting. I talked him through the process of testing the hubs in sequence and we… Read More »Diagnosing problems with USB hubs
Visited Central London to spend the day with my client who was having problems with his Yamaha FX550s. Looked at the routing within his studio and tried to work out why he was getting terrible noise and distortion problems with the signal chain of guitar/bass… Read More »Diagnosing noise problems with Yamaha FX550 effects box
Connected remotely with a client in North London who was having problems recording his bass and guitar in Logic through some vintage (1990s) Yamaha FX550 effects boxes. Diagnosed some issues, but noise problems were still remaining. After conversation with the client, we decided his setup… Read More »Diagnosing issues with noise in vintage effects boxes