Case Study Resolving MIDI Conflicts Between Ableton Live and VirtualDJ The Client’s Challenge Digital audio workstations and DJ software often assume they have exclusive access to a connected MIDI controller. This creates issues when you use multiple programs, as I recently discovered when assisting a… Read More »Resolving MIDI Conflicts Between Ableton Live and VirtualDJ
Case Study Fixing Cubase Plug-in Loading Errors After Migration to an M2 Mac running OSX Tahoe 26 The Client’s Challenge Neil, a professional composer, contacted Audio Support because Cubase 12 would not load any of his existing projects on his new MacBook M2 running macOS Tahoe.He had recently migrated his… Read More »Fixing Cubase Plug-in Loading Errors After Migration to an M2 Mac running OSX Tahoe 26
Case Study Solving Logic Pro Dropouts for a Singer Using Scarlett Solo and Rode NT1-A The Client’s Challenge A singer contacted Audio Support because Logic Pro kept freezing and stopping mid-recording. Their setup included: Logic Pro running on M2 Macbook Rode NT1-A Microphone Focusrite Scarlett… Read More »Solving Logic Pro Dropouts for a Singer Using Scarlett Solo and Rode NT1-A
This case study details how we configured a Viscount Canticus electronic organ to record its three MIDI channels (Pedals, Great, Swell) into Cubase and use the ‘Dissolve Part’ function to create separate staves for score editing in Sibelius.
Solved: Korg Minilogue XD not connecting to Sound Librarian on Mac. Learn the specific MIDI port setting fix and how we achieved perfect tempo sync with Logic Pro.
Learn how remote audio support resolved a common Logic Pro setup issue for a guitarist, helping them fix a mono recording problem, master their audio interface, and unlock the full potential of their home studio.
Experiencing ‘no audio’ when recording in Cubase 14 on your new Mac? This case study details how we resolved a macOS privacy setting issue and provided expert advice on file management and backups.
Experiencing missing or hanging MIDI notes when a Yamaha Montage 8 is connected to Logic Pro? This issue can be caused by the Montage inadvertently sending MIDI data on multiple Performance Parts simultaneously. In this case study, Paul Andrews of Audio Support explains how he remotely diagnosed and resolved this problem for a client by identifying and changing the active Performance preset on the Montage.
Hi Paul. I have a weird problem with my Logic Pro. I can’t copy and paste my guitar recordings between projects. The audio gets all scrambled. Can you help me figure out whats going on please? – OT I received the above message from a… Read More »Why Copying Audio Regions Between Logic Pro Projects Scrambles the File Reference
Hello Paul. I have Native Instruments Maschine MK3 running in Cubase. I’m getting an error message: “One or more Kontakt instances cannot be recalled correctly perhaps due to missing content”. Can you help? – HE I received the above request from a client and arranged… Read More »Resolving Maschine MK3 Missing Content Errors: Correcting Native Access Content Paths.