No Sound in Logic Pro from Your UAD Apollo Twin? Check Your Console I/O Matrix
Audio Support assists a composer to understand why he was unable to use his Apollo Twin X to record audio in Logic Pro and resolve the problem.
Plugins
UAD Apollo Twin Not Showing Up in Logic Pro? How to Troubleshoot macOS System Extensions
A composer reaches out to Audio Support for help. He had set up his UAD Apollo Twin audio interface with his Mac, and while the hardware lights were on, he couldn’t get it to appear in his UAD software or receive any sound in Logic Pro.
Case Study: Demystifying the Universal Audio Apollo Console
Client’s Request Following the resolution of a frustrating Logic Pro X crash, the same client expressed a common desire among new Universal Audio Apollo users: to fully understand and effectively utilize their Apollo Twin audio interface and its powerful Console software. They wanted to grasp… Read More »Case Study: Demystifying the Universal Audio Apollo Console
Advising on the Likely Causes of Crashes in a Pro Tools Setup on M2 Mac
Hi Paul. Getting in touch as we need some help with our Pro Tools rig. Been getting a lot of crashes over the last few months and need some support to get to the bottom of it. I received the above message from a new… Read More »Advising on the Likely Causes of Crashes in a Pro Tools Setup on M2 Mac
Resolving NI Maschine MK3 Missing Content Errors on PC
Hello Paul. I have Native Instruments Maschine MK3 running in Cubase. I’m getting an error message: “One or more Kontakt instances cannot be recalled correctly perhaps due to missing content”. Can you help? – HE I received the above request from a client and arranged… Read More »Resolving NI Maschine MK3 Missing Content Errors on PC
Repairing Native Instruments Komplete 15 on Mac M2
Hi Paul. Iām using Logic on a Mac as my DAW and have recently had problems with Native Instruments Komplete in that sounds / files cannot be opened / plug-ins not found. Can you help me? – ST I recently received the above message from… Read More »Repairing Native Instruments Komplete 15 on Mac M2
Troubleshooting Cubase 14 – Part 2
Hi Paul. I am starting to get many Cubase crashes for no obvious reason. I upgraded to Cubase 14 as I thought that would help with stability, but it hasn’t solved the problem. I need to book a session with you as soon as possible.… Read More »Troubleshooting Cubase 14 – Part 2
Troubleshooting Logic Pro 11.1.2 Plug-in Errors on M2 Mac
Hi Paul. I have an M2 Mac with Logic Pro and am struggling with lag and slow performance. I would like to book a session with you. – OB I received the above message from a new client and we arranged a time to connect… Read More »Troubleshooting Logic Pro 11.1.2 Plug-in Errors on M2 Mac
Ivory II Library Files Missing – Solved
Hi Paul. I just tried to open Ivory 2 in Cubase on my Mac and I get an error message saying the library files are missing. Can you help? – NH I received the above message from an existing client and we arranged a time… Read More »Ivory II Library Files Missing – Solved
PC User Unable to Log in to Waves Central – Solved
Hi Paul. I need help with Waves Central 15.3.2. It won’t log me in and I don’t know why. Tyson Answered by Paul Andrews, Audio Support. I received the above message from Tyson and we arranged to connect for a remote support session the following… Read More »PC User Unable to Log in to Waves Central – Solved