Case Study Pro Tools Display Scaling Fix on Windows 10/11 The Client’s Challenge I recently worked with a voice-over artist who was finalising his home studio setup. He had invested in a large new TV screen to use as a primary visual monitor, which is… Read More »Pro Tools Display Scaling Fix on Windows 10/11
Case Study The Hidden Cost of Too Much Vocal Compression in Pro Tools The Client’s Challenge I was recently contacted by a composer who was facing a deeply frustrating issue in Pro Tools. He was worried that his entire studio setup—his audio interface, his patching, even… Read More »The Hidden Cost of Too Much Vocal Compression in Pro Tools
Case Study Unsolved — Missing Verberate 2 License in Pro Tools 2025.10 The Client’s Challenge This case highlights a common scenario in audio support: dealing with brand-new software releases that contain vendor-side licensing or distribution errors. My client, a Pro Tools user with an active subscription (qualifying… Read More »Unsolved — Missing Verberate 2 License in Pro Tools 2025.10
“Struggling with ‘no audio’ in Pro Tools? This case study reveals how we fixed a complex I/O Setup and bus routing issue, empowering a client to understand and confidently manage their Pro Tools audio output and signal flow.”
Hi Paul. Getting in touch as we need some help with our Pro Tools rig. Been getting a lot of crashes over the last few months and need some support to get to the bottom of it. I received the above message from a new… Read More »Pro Tools M2 Mac Crashes: Plug-in Incompatibility and Rosetta Advice for Stability
Hi Paul. Can you help me work out how to use Pro Tools without an audio interface on my PC Laptop? – TS I received the above message from an existing client and we connected for a remote support session. My client explained that wanted… Read More »ASIO4ALL Not Working With Pro Tools on PC
Hi Paul. Labs by Spitfire Audio has changed. I can’t find the instruments I used in a previous project. Can we connect for you to help me work out what’s going on? ST I received the above message from ST and arranged to connect for… Read More »Spitfire Audio LABS Update: Guiding a Client Through the New Interface, Subscription Options, and Finding Free Libraries
Hi Paul. I need your assistance with my Pro Tools setup. I can see my Spectrasonics plug-ins (Omnisphere, Trillion etc) are out-of-date. I have looked online and the instructions for updating them are too complicated. Can you help me please? – PW I received the… Read More »Guiding a Client Through the Spectrasonics Update Procedure
This week I was booked for two different remote support requests involving different DAWs. One client was running Pro Tools and the other Cubase. Both problems had the same underlying cause. The Problem As Pro Tools loads a session template, the loading bar moves across… Read More »Pro Tools freezing when loading a project on Windows – Solved
In a recent remote technical support session, I helped a client work out why they were having a problem with the routing chain for their studio outboard equipment. This is the signal path they wanted to achieve: My client talked me through the chain and… Read More »Problems Routing an SSL BUS+ In and Out of Pro Tools via an Apogee Sympony – Solved