Expert Remote Music Technology Support for Your Studio

When your DAW won’t launch, crashes unexpectedly, or suffers from high CPU usage causing glitches, I investigate the root cause. This includes fixing corrupted project files, managing large sample library loads, and optimizing background processes affecting your DAW’s performance.

Experiencing no sound, distorted audio, crackling, or persistent latency? I troubleshoot all audio routing issues, including complex playback system configurations, aggregate device setups, missing audio drivers, and ensure your audio interface is correctly integrated and optimized for your DAW.

From unrecognized MIDI devices and unresponsive controllers to complex MIDI routing for external hardware or virtual instruments, I ensure smooth communication between all your MIDI gear and your DAW. This includes fixing timing issues and lost MIDI input.

Misbehaving plugins (VST, AU, AAX) can stop a session. I resolve issues with plugin validation, crashes upon loading, licensing problems, and conflicts between plugins or between plugins and your DAW/OS. I ensure your virtual instruments and effects function correctly

Beyond fixing immediate errors, I help streamline your DAW workflow. This includes optimizing project settings for efficiency, creating robust templates, managing large sound libraries, and integrating third-party software seamlessly into your setup for a more productive creative environment

Navigating DAW or operating system updates can introduce compatibility issues. I assist with smooth transitions, resolving post-update glitches (e.g., plugins not validating after an OS update, or conflicts due to macOS privacy settings), and ensuring all your components (DAW, plugins, hardware drivers) work together after an upgrade or system migration

Getting new audio interfaces (like UAD Apollo, Audient, Focusrite, or others), MIDI devices, and control surfaces installed correctly. This includes driver installation, firmware updates, and ensuring initial system detection on both macOS and Windows.

Guiding you through the physical connection of your studio equipment. This includes explaining different port types and sockets, advising on the correct cable types (e.g., XLR, TRS, TS, MIDI) and their specific uses, and potentially integrating patch bays to ensure optimal signal flow and reduce noise.

When your interface isn’t recognized, or MIDI controllers aren’t responding, I troubleshoot connection problems, faulty cables, port conflicts, and system permissions that prevent your hardware from communicating with your computer or DAW.

Diagnosing and fixing issues like distorted audio, crackling, hums, dropouts, or no sound from specific inputs or outputs. I’ll trace signal paths, identify noise and grounding issues, and ensure proper gain staging.

Reducing frustrating audio latency during recording or playback by optimizing buffer sizes, sample rates, and overall system settings to ensure smooth, responsive performance from your hardware.

Resolving clashes between multiple audio devices, conflicting drivers, or compatibility problems between older hardware and newer operating systems. I ensure all your studio components work together without issue.

Properly configuring your studio monitors, headphones, and external hardware (like preamps or outboard effects) for optimal sound and efficient audio routing within your physical studio and DAW.

Resolving problems with plugin installation managers like Native Access and Waves Central, licensing errors, authorization failures, and general glitches during the setup process. I ensure your plugins are correctly installed and activated.

When individual plugins cause your DAW to crash, freeze, display high CPU usage, or introduce latency, I pinpoint the culprit. This includes troubleshooting specific plugin versions, caching issues, and optimizing their performance within your projects.

Addressing plugins that won’t load, fail validation, or appear with graphical errors in your DAW. I resolve conflicts between plugins, or between plugins and your operating system or DAW version, to ensure everything communicates properly.

Providing targeted support for extensive plugin suites and their associated software. This includes deep dives into issues with Native Instruments Komplete, Kontakt, and Maschine, as well as navigating the intricacies of Waves Central and its licensing system.

Assisting with the often-complex process of migrating your entire plugin collection and their licenses to a new computer. I ensure all your valuable software is transferred correctly and authorized for immediate use.

Setting up virtual audio devices and routing solutions (like Loopback or BlackHole on macOS, or VoiceMeeter on Windows) to send audio between different applications, such as routing your DAW output into streaming software.

Configuring OBS Studio and other streaming platforms to correctly capture and broadcast your audio. This includes managing multiple audio sources, resolving “no audio” issues, and optimizing settings for stable, high-quality live streams.

Creating and troubleshooting intricate routing within your Digital Audio Workstation. This covers setting up complex sends and returns, managing I/O matrices, and ensuring seamless integration of external hardware or virtual instruments into your session’s signal flow.

Setting up and troubleshooting aggregate devices on macOS or virtual mixers on Windows to combine multiple audio interfaces. This ensures all your inputs and outputs are available and synchronized for recording or routing.

Optimizing your operating system’s audio settings to prevent conflicts, manage privacy permissions (especially on macOS for screen/audio capture), and ensure a clean, stable audio feed for any streaming or recording purpose.

Guiding you through the correct installation procedures for large sample libraries, virtual instrument content (e.g., Kontakt libraries, orchestral suites), and ensuring they are properly recognized by your DAWs and plugin hosts.

Assisting with moving existing sound libraries to new drives or computers without breaking links. I ensure all paths are updated, preventing “missing file” errors and maintaining project integrity during system changes.

Troubleshooting issues where large libraries cause slow loading times, CPU spikes, or streaming errors. This includes optimizing library settings, disk allocation, and ensuring efficient data access for smooth playback in your projects.

Diagnosing and fixing common problems where DAWs or plugins report missing samples or library content. I’ll help you re-link files, repair corrupted databases, and set up robust file management practices to prevent future issues.

Advising on effective strategies for storing and organizing your sound libraries across multiple drives, including best practices for backup and future expansion, to keep your studio efficient and clutter-free.

I fine-tune macOS and Windows settings to prioritize audio performance. This involves managing power options, notification settings, and critical background processes. I specifically address interference from Wi-Fi, antivirus scanners, and cloud services like iCloud or OneDrive, which often disrupt file paths and DAW stability.

Ensuring all your hardware components, especially audio interfaces and MIDI devices, have the correct and most stable drivers and firmware. I troubleshoot driver conflicts and outdated versions that cause instability.

Identifying and managing resource-heavy applications and services that consume CPU, RAM, or disk I/O, which can lead to audio dropouts, crackling, or sluggish DAW performance.

Optimizing hard drive settings, checking for disk errors, and ensuring efficient data flow for fast sample loading and smooth recording to prevent performance issues related to storage.

Addressing network adapter settings and other connectivity factors that can sometimes introduce DPC latency (on Windows) or other system-wide interruptions to your audio workflow.

Diagnosing intermittent crackles, pops, or general instability that isn’t directly tied to the DAW or a specific plugin. I pinpoint system-level issues that degrade overall audio performance.